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The Practice Leader Podcast

The Practice Leader Podcast

By: Paul Richards & Zed Williamson
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About this listen

 Hosted by Paul Richards, President of ASCENT and Director of Otolaryngology at the University of Utah School of Medicine, and Zed Williamson, Founder and CEO of Physician Growth Accelerator, The Practice Leader Podcast is designed for one audience: the medical practice administrator who wants to lead better, grow stronger, and stop feeling like they’re on an island. In each episode, Paul and Zed bring candid conversation, real-world experience, and battle-tested strategies to the frontlines of practice management. Whether it’s navigating physician relationships, improving operational efficiency, or learning how to present data that drives change, this show delivers the insights and community you didn’t know you were missing. If you’ve ever felt like the only one putting out fires or wondered if there’s a better way to lead your team and grow your practice, you are in the right place. You’re not alone. You’re just one episode away from your next breakthrough.2025 Economics Management Management & Leadership
Episodes
  • How to Improve Patient Visits Before They Begin

    How to Improve Patient Visits Before They Begin
    Sep 22 2025

    In this episode of The Practice Leader Podcast, Zed and Paul talk with Dr. David Canes, founder of WellPrept, about a simple but powerful shift in how practices prepare patients for their visits. Instead of relying on rushed, repetitive explanations during face-to-face time, Dr. Canes shares how pre-educating patients with curated content creates more meaningful conversations, improves patient trust, and reduces burnout.

    By eliminating knowledge gaps, practices can deliver consistent patient communication, reduce frustration, and strengthen operational efficiency. If you want every visit to be smoother, more productive, and more consistent, this episode is a must-listen.

    Connect with David: https://www.linkedin.com/in/david-canes-ba19a951/

    Learn about WellPrept: https://www.wellprept.com/

    Learn about ASCENT: https://www.askascent.com/
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    18 mins
  • What’s Involved In An Acquisition—And Where Do You Fit In?

    What’s Involved In An Acquisition—And Where Do You Fit In?
    Sep 15 2025

    For many practice administrators, acquisition details often stay behind closed doors. In this episode, we sit down with Nick Hernandez, founder and CEO of ABISA and former administrator himself, to break down what happens during a practice sale and what timelines, decisions, and dynamics administrators should understand well in advance.

    You’ll walk away with clarity on how to recognize early signals, start the right conversations, and confidently step into a strategic role—whether or not the topic of acquisition is already on the table.

    This episode is designed for administrators who want to be proactive, informed, and ready to lead through whatever comes next.

    Powered by ASCENT: https://www.askascent.com

    Check out Nick’s upcoming session at the ASCENT conference: https://www.askascent.com/page/ASCENT2025Agenda

    Connect with Nick: https://www.linkedin.com/in/nick-hernandez-6b061110/
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    21 mins
  • Power vs. Authority: How to Elevate Your Leadership Impact

    Power vs. Authority: How to Elevate Your Leadership Impact
    Sep 8 2025

    As a practice administrator, your title gives you authority—but true leadership takes more than a job description. In this episode of The Practice Leader Podcast, Paul and Zed talk with Meredith Hirsh, CEO of the Hirsh Center and host of the podcast Working Healthcare, about the difference between the authority you’re given and the power you earn.

    Meredith shares practical strategies for:

    • Building influence that inspires your team to work toward a common goal

    • Delegating effectively without losing control

    • Avoiding micromanagement and bureaucracy traps

    Check out the upcoming ASCENT Meeting: https://www.askascent.com/page/ASCENT2025Agenda

    Connect with Meredith:

    • LinkedIn: https://www.linkedin.com/in/meredithfhirsh/

    Website: https://www.meredithhirsh.com/
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    24 mins
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