The Power of Connection: Hostage Negotiation Lessons for Everyday Influence With Scott Tillema
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The Power of Connection: Hostage Negotiation Lessons for Everyday Influence With Scott Tillema
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About this listen
He explains how a curiosity about human behavior led him into law enforcement and how he ultimately trained to handle life-or-death situations on a SWAT team. Scott reveals how empathy, timing, and strong listening skills help de-escalate tense encounters—and why those same skills are essential in business and everyday life.
Scott also shares his four-part communication framework featured in his viral TEDx talk and walks us through how he applies negotiation strategies in both high-stakes scenarios and corporate boardrooms. Whether you’re a lawyer, a leader, or just someone navigating tough conversations, Scott’s practical tools can help you become more persuasive and grounded.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.