Justin B. Miller, MBA, is the President of Profit 911, a leading direct mail marketing company that helps businesses grow through high-impact, results-driven campaigns. With over two decades of experience in marketing and entrepreneurship, Justin is known for his expertise in blending direct response strategies with personalized mail solutions. He is the author of Jurassic Marketing and is widely respected for his innovative approach to using traditional marketing methods to achieve modern success. Justin and his team at Profit 911 print and mail millions of pieces annually, helping clients drive measurable results.

Direct mail is often dismissed as an outdated marketing channel, with many businesses favoring digital strategies. This misconception leads companies to overlook the potential of direct mail to cut through the noise and reach high-value prospects. How can marketers effectively leverage direct mail, even when working with small audiences and limited data?

According to direct mail expert Justin Miller, the key is adapting your strategy based on your audience size. Many businesses operate in niche markets where split testing and large-scale campaigns aren’t feasible. In these cases, Justin recommends focusing on high-value, low-quantity mailings. He suggests using intuition, past experience, and client feedback to guide decisions — while accepting that some results may lack statistical significance. This approach can still yield powerful outcomes when executed thoughtfully.

In this week’s episode of The Timeless Marketing Podcast, Brian Kurtz hosts Justin B. Miller, MBA, President of Profit 911 and author of Jurassic Marketing, to discuss the enduring power of direct mail. Justin shares his journey from digital marketing to building a thriving direct mail business, his techniques for succeeding with small-batch mailings, and how recognizing the value of “non-extinct dinosaurs” in marketing can unlock new growth opportunities.