The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care cover art

The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care

The NHS Operating Model Broke for Healthcare Leaders to Rebuild Systems & Restore Care

Listen for free

View show details

About this listen

 In this episode of the Delivery by Design Podcast, host Alastair Mitchell-Baker is joined by John Deverell and Andrew Liles to discuss the "Operating Model" - the essential bridge between a strategy and its execution. They explore why many NHS organizations are stuck in a cycle of "firefighting" and how a well-designed model can empower clinicians and improve population health.Key Takeaways:The "How" vs. The "What": Strategy is the destination, but the operating model is the machinery and culture that actually delivers the results.Firefighting as a Symptom: Constant operational crises usually indicate that the staff doesn't believe in or understand the current operating model.Post-COVID Shift: The NHS must transition from "command and control" recovery back to a model that empowers local providers and communities.The Foundation Trust Blueprint: Reflecting on the "high point" of the first Foundation Trusts as a model for systemic strength and clinical leadership.Clinical Design: For a model to work, clinicians must be architects of the system rather than just subjects of external targets.Episode Timestamps:[00:00:00] - Introduction - Defining the operating model as the "how" behind the strategy.[00:02:10] - Guest Introductions - John Deverell and Andrew Liles’ backgrounds in NHS leadership.[00:03:18] - John and Andrew discuss the meaning and importance of operating models in healthcare.[00:12:34] -The need for NHS organizations to rethink their operating models post-Covid.[00:18:10] - Focus on rebuilding operating models for long-term transformation in the NHS.[00:44:10] - Max raises the question of creating citizen-centered operating models in healthcare.[00:49:27] - Closing remarks and a preview of future webinars on operating model design🔗 Connect with the Guests:👉 John Deverill: https://www.linkedin.com/in/john-deverill-a04a7b1/👉 Andrew Liles: https://www.linkedin.com/in/andrew-liles-282b1792/🔗 Connect with the Host Alastair Mitchell-Baker:👉 LinkedIn: https://www.linkedin.com/in/alastair-mitchell-baker-a01babb/🔗 More from Tricordant:👉 Website: https://www.tricordant.com/👉 YouTube: https://www.youtube.com/channel/UCo2WP_UCnm-tszOIc87O36Q👉 LinkedIn: https://www.linkedin.com/company/tricordant-ltd/👉 Email: office@tricordant.com🔗 Follow the Podcast:👉 Apple Podcast: https://podcasts.apple.com/us/podcast/delivery-by-design/id1884004753👉 Spotify: https://open.spotify.com/show/1FZ3DP0DcivWcXv8bJH3Hw?si=64f2414b3fbd44cc#NHS #HealthcareLeadership #OperatingModels #Tricordant #HealthSystems #ClinicalLeadership #NHSStrategy #HealthManagement
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.