What does it really take for a boutique hotel to stand out in the crowded world of social media?

In this episode, host David Millili and Steve Carran sit down with Dino Jevric, Social Media Marketing Manager at Arlo Hotels, to explore how hotels can thrive in today’s digital world.

From Dino’s early days in social media to running creative campaigns for Arlo Hotels, we dive deep into strategies that connect travelers with authentic experiences. Discover how Arlo leverages culture, personality, and behind-the-scenes content to redefine boutique hotel marketing—and why authenticity is more important than ever in social media.

In this episode, you’ll learn:

• How Arlo Hotels builds engaging campaigns without relying solely on promotions
• The balance between polished visuals and authentic, “run-and-gun” content
• Tips for hotels struggling with social media: leaning into culture and personality
• How Arlo’s social media creates connection before guests even step on property

Watch the FULL EPISODE on YouTube: https://youtu.be/FvaCNK7_vYc

Links:
Dino on LinkedIn: https://www.linkedin.com/in/dino-jevric/
Arlo Hotels: https://arlohotels.com/
Arlo on Instagram: https://www.instagram.com/arlohotels/

For full show notes head to: https://themodernhotelier.com/episode/238

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

In this episode of The Modern Hotelier, Steve Carran and David Millili is joined by Luis Segredo, CEO of Hapi, to discuss the biggest hospitality news and trends from November. They dive into the recent dissolution of the Marriott–Sonder partnership, exploring why integrations and siloed technology can make or break hotel collaborations.

Steve and Luis also examine the rise of direct bookings, the impact of loyalty programs, and how travelers are navigating Black Friday and Travel Tuesday deals. They share insights on how hotel brands are adapting to changing customer expectations, leveraging technology to create seamless experiences, and preparing for the future of hospitality.

Topics covered in this episode:

• Marriott & Sonder partnership dissolves: lessons learned from failed integrations and siloed tech.
• Why hotel brands are leading in U.S. travel searches.
• Thanksgiving travel trends: record-breaking numbers, road vs. air travel, and insights from personal experiences.
• How hotels can innovate faster with harmonized data across multiple property management systems.

Watch the FULL EPISODE on YouTube: https://youtu.be/IeKEY3anr54

Links:
Luis on LinkedIn: https://www.linkedin.com/in/luissegredo/
Hapi: https://www.stayhapi.com/

Mariott Terminates Sonder Agreement
Brands lead US Travel searches
Thanksgiving Travel
Black Friday or Travel Tuesday deals
Tell us more about the findings of The Future of Hotel Data Report
What is new at Hapi?

For full show notes head to: https://themodernhotelier.com/episode/237

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.

Join Steve Carran and David Millili on The Modern Hotelier as they sit down with Brittney Jones, Chief Development Officer at Brittain Resorts & Hotels, to explore her inspiring journey from working on-property at a hotel to becoming a C-level executive.

In this episode, Brittney shares insights on:

• The career lessons that shaped her path in hospitality
• How curiosity, humility, and adaptability have fueled her success
• The intricacies of hotel development, acquisitions, and third-party management
• Strategies for aligning owners and operators for long-term success
• Emerging trends in leisure and experiential hospitality, from condo hotels to upscale RV resorts
• Advice for aspiring hospitality executives looking to grow in the industry

Brittney also opens up about her personal journey, the values instilled growing up in South Carolina, and the small wins that have made a big impact throughout her career.

Watch the FULL EPISODE on YouTube: https://youtu.be/pNG3z7i_RLg

Links:
Brittney on LinkedIn: https://www.linkedin.com/in/brittney-s-jones/
Brittain Resorts & Hotels: https://www.brittainresorts.com/

For full show notes head to: https://themodernhotelier.com/episode/236

Follow on LinkedIn: https://www.linkedin.com/company/the-...

Join the conversation on today's episode on The Modern Hotelier LinkedIn page

Connect with Steve and David:
Steve: https://www.linkedin.com/in/%F0%9F%8E...
David: https://www.linkedin.com/in/david-mil.