Wanting to grow your laundry service business? This episode is packed full of golden nuggets to help you reach more customers and elevate your revenue! In this episode of The Laundromat Millionaire Show, Dave & Carla interview Pete Valconesi, founder of High Mark Manufacturing, Laundry Lockers and a former laundromat owner. Learn about his journey, his products, and how and where we see a future for his high tech smart laundry lockers to accelerate growth in your business.

Referenced Links:
Our Guest’s Links: https://www.highmarkmanufacturing.com/ and https://laundry-lockers.com/
https://www.instagram.com/laundry_lockers/
https://www.facebook.com/profile.php?id=61562036923248
https://www.facebook.com/profile.php?id=100032295776673
https://www.linkedin.com/in/pete-valconesi-2b862823/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/

Timestamps
00:00 Episode 111 Intro – Pete Valconesi
02:19 Spotlight: The Laundromat Millionaire Insurance Program
03:20 Pete’s Backstory
07:10 Starting High Mark Manufacturing – Solving a Problem
12:35 The Evolution of Bulkheads
20:40 Adding Furniture & Folding Tables
22:37 Durability & 10 Year Warranty
26:45 Company Growth
28:17 Pete’s Laundromat Journey
32:42 The Idea for Laundry Lockers
39:04 How Laundry Lockers Work with the App
42:56 Possible Uses for Laundry Lockers
50:44 Technology & Integrations with Other Systems
55:03 Final Thoughts & Contact Information

Every successful journey is paved with mistakes along the way. In this episode of The Laundromat Millionaire Show, Dave & Carla reveal their biggest mistakes while growing their multi-million dollar chain of laundromats. Additionally, stick around for the end and learn the 5 best decisions they made along the way!

Referenced Links:
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Previous Episode – Our Story: https://youtu.be/NpvRxaWmWaY
Previous Episode – Leaving HappyNest: https://youtu.be/gz0-QaNlAoU
Previous Episode- Delivery Failures: https://youtu.be/tkP_Z-Zyn34
Previous Episode- Staffing Keys: https://youtu.be/FxcHafohi3g

Timestamps
00:00 Episode 110 Intro – Our Mistakes & 5 Biggest Wins
02:13 Framing Our “Mistakes”
07:24 Acquisition Mistakes – Due Diligence Omissions
12:42 Buy or Lease and the Mis-Negotiations
18:34 Basements and Bad Landlords
20:52 Business Model Mistakes – Unattended Stores
25:20 Layout & Machine Mix Regrets
31:41 Folding Space Requirements
35:57 Seating & Flooring Disasters
42:58 Window & Bathroom Re-dos
46:13 HVAC Nightmare
48:25 Targets for Theft & Vandalism
49:55 Marketing Fails
54:55 Keeping Toxicity too Long
57:22 Employee Handbooks & SOPs
1:00:56 Wash-Dry-Fold & Delivery Mistakes – Branding
1:05:03 Software Switches
1:07:05 Service Area, Pricing & Compensation Blunders
1:11:38 Van Selection
1:12:38 Our 5 Biggest Wins!
1:24:27 Final Thoughts

After only 18 months in the laundry business, Craig & Michelle of Monster Laundry in Sacramento have tripled their revenue! Learn how they did it and the hard lessons they learned along the way. In this interview with Dave & Carla of The Laundromat Millionaire Show, they share their retooling mistakes, challenges of working with your partner, and their most successful moves thus far.

Referenced Links:
Our Guest: Monster Laundry: https://www.monsterlaundry.com/
Our Sponsors: H-M Company Drain Troughs: https://www.draintroughs.com & LaundroBoost: https://laundroboostmarketing.com
Our Website: https://www.laundromatmillionaire.com
Our Online Course: https://dave-menz.mykajabi.com/sales-page
Our Youtube channel: https://youtube.com/c/LaundromatMillionaire
Our Podcast: https://laundromatmillionaire.com/podcast/
Our Facebook: https://www.facebook.com/laundromatmillionaire/
Our Facebook Group: https://www.facebook.com/groups/laundromatmillionaire
Our LinkedIn: https://www.linkedin.com/in/dave-laundromat-millionaire-menz/
Our Instagram: https://www.instagram.com/laundromatmillionaire/
Our laundromats: https://www.queencitylaundry.com
Our pick-up and delivery laundry services: https://www.queencitylaundry.com/delivery
Our WDF & Delivery Workshop: https://laundromatmillionaire.com/pick-up-delivery-workshop/
Suggested Services Page: https://www.laundromatmillionaire.com/services
WDF & Delivery Dynamics: A Complete Business Blueprint: https://laundromatmillionaire.com/wdf-delivery-dynamics-a-business-blueprint/
The Laundromat Millionaire Insurance Program: https://laundromatmillionaire.com/insurance/
Previous episode with Dyna Robotics: https://www.youtube.com/watch?v=wpslRUFa6Tg
Dyna Robotics: https://www.dyna.co/
Western States Design – Will Klein distributor: https://www.westernstatedesign.com/
Jordan Berry – Laundromat Resource: https://www.laundromatresource.com/
Dexter Financial: https://www.dexterfinancial.com/
Curbside Laundries Software: https://www.curbsidelaundries.com/

Timestamps
00:00 Episode 109 Intro – Craig Taylor & Michelle See
01:40 Backstory of meeting Craig
03:10 Craig’s Journey into the Industry – Due Diligence on Location
11:48 Non-Passive Business & Working with Your Spouse
15:22 Lease Negotiations & Financing
19:16 Changing the Store Layout
22:31 Renovating without Fully Closing the Store
24:58 Staffing Challenges
26:55 Mistakes During First Months
30:54 Importance of Branding the Store
34:07 Successes Over the First 2 Years
39:37 Tripled their Revenue
42:55 Decision to Add Delivery Services
44:53 Mission to Impact the Community
46:33 Ideas for Children in Small Spaces
48:31 Challenges with Homeless Population
52:18 Plans for Future Growth of Monster Laundry
55:39 Final Thoughts & Contact Information