In this episode of The Kind Side, host Frances sits down with Anna, a dedicated cleaner working in the children's ward of a large hospital. Transitioning from 15 years in retail to hospital cleaning, Anna shares how her new role brings her joy and fulfillment, making her feel valued and appreciated. She talks about her daily routine, the heartwarming interactions with children, families, and staff, and the significance of being part of the healthcare team.

Anna also discusses the meaningful "1000 Hearts" project - an initiative spreading kindness through handmade felt hearts. She recounts touching stories of how giving these little tokens of care has connected her with patients and uplifted their spirits, fostering a sense of community and empathy in challenging times.

This episode highlights the often-overlooked contributions of hospital cleaners and the simple acts of kindness that make a big difference in creating a positive and supportive healthcare environment.

Welcome to another episode of The Kind Side, hosted by Frances, where she sits down with Sarah, a seasoned hospital chaplain. Despite a technical hiccup that led to the loss of their first recording, Sarah graciously returns to share her experiences and wisdom. In this heartfelt conversation, Sarah discusses her unexpected journey into hospital chaplaincy, the significance of active listening, and the importance of providing spiritual care in a healthcare setting.

Sarah shares valuable insights on how she supports both patients and healthcare staff, emphasizing the role of hope and compassion during challenging times. Listeners will be inspired by her stories of kindness and the transformative power of connecting with others on a deep, spiritual level. Frances and Sarah also delve into the ways chaplains cater to diverse faith needs, ensuring that spiritual support is available to all, regardless of belief. Join this enlightening discussion to explore the profound impact of humanity and empathy in the healthcare environment.

Regarding kindness to self and self-care, Sarah wanted to share that "My relationship with God keeps me going. I try not to take home the things which don’t belong to me. I leave these in God’s hands for him to carry on a daily basis, because his hands are much bigger and more able to carry these than mine."

Join Frances in this heartfelt episode of "The Kind Side" as she engages in a poignant conversation with patient Daryl and his wife Lia, reflecting on their journey through cancer diagnosis, treatment and recovery. Daryl shares his personal experience with neck cancer, highlighting the critical role of professional care and the unwavering support from Lia and their family and friends.

Delve into the unique perspectives of both Daryl and Lia, exploring their different coping mechanisms. Lia's desire for information and Daryl's trust in medical experts paint a diverse picture of dealing with a challenging diagnosis. Listen as they discuss the profound impact of compassionate healthcare workers and support networks, which played a pivotal role in Daryl's recovery.

Discover the small yet significant acts of kindness that uplifted their spirits during their darkest times, and learn about the importance of empathy when supporting patients and caregivers. This episode is a touching reminder of the strength found in unity, resilience, and kindness.