How the MSP landscape is shifting and why not every provider will survive the changes ahead that’s the conversation in this episode of the IT Naturally Podcast.

Host Julie Bishop is joined by Will Garside, Editorial Director at IT Europa, seasoned technology journalist, broadcaster and author, with over 30 years covering the IT channel.

Drawing on decades of industry insight, Will shares a candid view of:

How the MSP model has evolved from project-based IT to true managed services

• Why many “MSPs” are still VARs in disguise and why that matters
• The growing reality of cybercrime as an industrialised, state-level threat
• Why minimum security standards are no longer optional for customers or providers
• How technology has quietly transformed family life, work, and gender roles
• The uncomfortable truth about sustainable IT and why it does cost money
• Why younger generations expect purpose, not just profit, from tech businesses
• How values-led organisations see stronger loyalty, retention and long-term success

Will also reflects on some of the most memorable moments of his career, from surreal dot-com era press trips to meaningful conversations with industry leaders and shares his one-word verdict on the IT channel today.

If you’re an MSP, IT leader, or purpose-led business thinking about security, sustainability and the future of managed services, this is a conversation you won’t want to miss.

👉 Follow IT Europa on LinkedIn to keep up with Will’s reporting and insights

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Looking for ways to cut IT costs, reduce your carbon footprint, and build a more sustainable tech stack—without compromising performance? This episode is for you.

Julie sits down with Ben Schneider, Founder of IT Guys, to reveal the real opportunities organisations are missing when it comes to greener IT. From remanufactured laptops that perform like new, to smarter device lifecycles and responsible supply chains, Ben explains how sustainable tech can be cheaper, more reliable, and far better for the planet.

They dive into:

• How remanufactured devices save money and carbon
• The truth behind refurbished vs remanufactured tech
• Why most businesses are over-spec’ing laptops unnecessarily
• What every IT leader should ask their suppliers
• How B Corps balance purpose with profit
• And why giving employees more time can transform culture

If you’re an IT leader, sustainability champion, or purpose-led organisation, you’ll walk away with practical ideas you can implement today.

Chapters

00:00 – Introduction

01:00 – Ben’s journey into tech & sustainability

07:00 – Why time is the most valuable employee benefit

08:27 – The real carbon footprint of laptops

12:00 – Refurbished vs remanufactured — what’s the difference?

15:20 – Why execs don’t need “fancy” laptops

17:40 – The biggest barrier to circular IT

20:00 – Giving charities the right kind of support

24:00 – Quickfire round: favourite tech, biggest myth

29:38 – Ben’s cringe IT story

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“Green IT” used to mean switching off screensavers or recycling old laptops. But times have changed.

In this episode of the IT Naturally Podcast, Julie Bishop speaks to Phil Wharton- Interim Technology Leader, Board Adviser and Independent Consultant who has held senior roles at Google, Jaguar Land Rover, Rolls-Royce, PA Consulting, Novo Nordisk and the Eden Project.

Phil explains why Green IT has grown up, moving from simple gestures to a board-level responsibility rooted in data, duty, and doing the right thing. Together they discuss:

• Why “sustainability” in IT can’t mean sustaining the status quo.
• Practical wins: app rationalisation, cloud right-sizing, and device lifecycle.
• How FinOps and GreenOps turn carbon savings into cost savings.
• The strengths and flaws of ESG frameworks and reporting standards.
• The role of accessibility and inclusion in truly sustainable IT.
• Why AI, when harnessed well, still gives hope for a regenerative future.

Phil also shares stories from his time at the Eden Project and beyond, showing how technology connects communities, shapes culture, and can be a force for good when led with purpose.

If you’ve ever wondered what IT leaders can really do to reduce impact and how to balance shareholder pressure with societal responsibility, this episode is for you.

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