The Human Side of Data: Insights with Jennifer Miller
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About this listen
In this episode of Leaderish: Leadership Lessons Straight Up, Doris and Regina sit down with Jennifer Miller—psychological scientist, statistician, and co-founder of Millan Chicago—to explore the power of telling a story with data.
Jennifer shares how her background in psychological science and statistics gives her a unique lens for helping organizations turn complex data into actionable insights. Together, we discuss:
- Why defining what you measure matters more than the numbers themselves
- How data can reveal stories about culture, retention, and employee experience
- The difference between organizational-level insights and team-level action
- Why communication, transparency, and trust are essential when sharing survey results
- How curiosity and context help leaders stitch together data points into a bigger, more meaningful story
Jennifer also gives us a fascinating peek into her research journey—from bird vocalizations to people analytics—and how the science of human behavior shapes the way leaders can use data to make better decisions.
Whether you love numbers or dread them, this episode will change the way you think about data and storytelling in leadership.
Sequence:
00:00 Introduction and Warm Welcome
01:00 Meet Jennifer Miller: Background and Expertise
02:01 The Importance of Data in Organizations
03:56 Engagement and Culture Measurement
06:26 Challenges in Data Collection and Utilization
13:24 Confidentiality and Anonymity in Surveys
16:22 Using Data to Drive Organizational Change
22:44 Addressing Employee Feedback on Food Options
23:23 The Importance of Transparency and Trust
26:12 Predicting Employee Engagement
28:34 Combining Data for a Holistic Employee Story
30:16 Jennifer Miller's Academic Journey
31:36 Fascinating Insights into Bird Studies
38:43 Final Thoughts and Aha Moments
39:25 Closing Remarks and Call to Action
We'd love to connect! You can find us in all of these places:
- Regina
- Email: regina@collectivegrowthcc.com
- Website: https://www.collectivegrowthcc.com
- Newsletter subscription: https://collectivegrowthcc.com/resources#blog
- LinkedIn: https://www.linkedin.com/in/reginataute
- Free Coaching Session: https://calendly.com/collective_growth/complimentary-30-min-coaching-session
- Doris
- Email: doris@dunnwise.com
- Website: https://www.dunnwise.com
- Newsletter subscription: https://www.dunnwise.com/blog
- LinkedIn: https://www.linkedin.com/in/doris-dunn
- Schedule a Discovery Call: https://calendly.com/dunnwise-consulting/30min_discovery_call
- Jennifer:
- Email: jennifer@millanchicago.com
- Website: https://www.millanchicago.com/
- LinkedIn: https://www.linkedin.com/in/jennifermiller3/