The Human Side of AI Branding
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About this listen
Mark Kingsley is a renowned brand strategist, consultant, and author of Brands in the Age of AI. In this episode, he joins John Jantsch to explore how artificial intelligence is reshaping the foundation of branding—from trust and differentiation to the very nature of human connection. Kingsley challenges marketers to move beyond chasing algorithms and instead use AI as a tool to humanize brands, build authentic emotional connections, and create more meaningful experiences in a rapidly changing digital world.
00:00:00 Introduction
 00:00:33 Meet Mark Kingsley
 00:01:14 AI vs. Human Branding
 00:04:45 Trust in the AI Era
 00:08:48 Storytelling That Works
 00:14:04 Brand OS Explained
 00:16:46 AI's Hidden Limits
 00:18:16 Small Business AI Strategy
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