The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker cover art

The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker

The Human Factor Podcast Episode 60: Customer Value: Life On The Front Line with Donna Whittaker

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 We’re joined by Donna Whittaker for a behind-the-scenes look at EG On the Move, where human capability isn’t just a concept—it’s a strategic driver. Together, we unpack what it takes to support and empower front-line teams, and why the employee proposition behind them is more important than ever. If you're thinking about how to create standout customer experiences from the inside out, this episode is for you.
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