In Part Two of this massive conversation, Dean Bowen returns to unpack the most confusing, frustrating and misunderstood part of the building industry: Home Warranty Insurance in New South Wales.. why it exists, how it works, and why the system is failing both builders and homeowners.

They get brutally honest about the bureaucratic mismanagement behind the scheme, the insolvency crisis driving record claims, the unrealistic $340,000 cap, and the growing gap between what homeowners think they’re protected against and what the insurance actually covers.

If you’re a builder trying to navigate eligibility, caps, financial reviews, and increasing premiums, or a homeowner wondering why your warranty certificate costs so much but covers so little, this episode is essential listening.

• Why the NSW Home Warranty Scheme is “a complete shitshow”
• What Home Warranty really covers and the four triggers required for a claim
• Why insolvency is driving the majority of claims (and why that’s getting worse)
• The absurdity of the $340k cap in a world of $2–10 million builds
• How the scheme punishes good builders but still fails homeowners
• Should NSW adopt the Victorian or Queensland approach?\
• The massive issue with combining residential and commercial work under one ABN

Resources and Links:

• Find out more about DLB Insurance & Risk Solutions here: dlbinsurancerisk.com.au

Hosted by Dean Ipaviz, builder & director at Verdecon, creating high-performance, low-impact homes across Australia. Follow Dean Ipaviz and @_thebuiltenvironment on Instagram and visit thebuiltenvironment.com.au