The Home Service Expert Podcast

By: Tommy Mello: $200 Million Founder|Forbes Inc. Entrepreneur Columnist
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  • Summary

  • The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home services company), Craig Smith (President of HomeAdvisor, a home services marketplace valued at $2B+), Cameron Herold (former COO of three $100M+ companies), etc.
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Economics Management Management & Leadership
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Episodes
  • Building Trust in a Digital Age with Marcus Sheridan

    Building Trust in a Digital Age with Marcus Sheridan
    May 5 2025

    In this conversation, Marcus Sheridan discusses the evolving landscape of marketing in the home services industry, emphasizing the importance of video content, disruption, and building trust with customers. He shares insights on how businesses can adapt to changes brought about by AI and commoditization, and highlights the need for transparency and innovation to stand out in a competitive market. He also discusses the evolving landscape of sales and marketing, emphasizing the importance of adapting to new consumer preferences and leveraging technology while exploring the significance of self-service tools, pricing estimators, and the psychological factors influencing buyer behavior.

    Don’t forget to register for Tommy’s event, Freedom 2025!

    This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.


    For more details visit freedomevent.com

    Show Notes:

    00:00 The Future of Media in Home Services

    02:11 Navigating Change in Marketing

    04:31 Disruption and Innovation in Industries

    09:50 Creating Trust Signals

    13:39 The Role of AI in Marketing

    17:11 Commoditization and Differentiation

    19:03 The Power of Transparency

    31:05 Building a Trusted Brand

    37:01 The Future of Selling: Embracing Change

    40:50 Self-Service Tools: Revolutionizing Buyer Experience

    46:35 The Power of Pricing Estimators

    52:34 Understanding Buyer Psychology

    56:02 Building Trust Through Personal Connection

    01:01:21 Leveraging AI for Business Growth
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    1 hr and 12 mins
  • #411 Harnessing AI for Financial Insights with Mike Barnhart

    #411 Harnessing AI for Financial Insights with Mike Barnhart
    May 2 2025

    In this conversation, Mike Barnhart, COO and CFO of Eco Plumbers, discusses the essential role of hope in leadership, financial growth strategies, and the importance of curiosity in business. The discussion also covers customer retention through membership models, the importance of incentive plans, and effective budgeting practices. Additionally, Tommy and Mike delve into team development, the use of technology for efficiency, and managing expenses for profitability. The conversation also highlights the role of technology in improving sales processes and the necessity of effective recruitment and training to build a strong workforce.

    Don’t forget to register for Tommy’s event, Freedom 2025!

    This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025.

    For more details visit freedomevent.com

    00:00 The Role of Hope in Leadership

    01:43 Introduction to Mike Barnhart and Eco Plumbers

    02:11 Financial Growth and Strategic Planning

    03:00 Greenfield vs. M&A Strategies

    06:55 The Importance of Curiosity in Business

    08:41 Leveraging AI for Financial Insights

    10:54 Rebranding and Expanding Services

    12:20 Marketing Strategies and Storytelling

    15:13 Navigating Economic Challenges

    16:40 Membership Models and Customer Retention

    19:51 Incentive Plans and Employee Engagement

    20:57 Key Performance Indicators in Business

    23:06 Budgeting and Financial Planning

    26:10 Top Grading and Team Development

    28:55 Utilizing Technology for Efficiency

    30:43 Revenue per Employee and Operational Efficiency

    32:42 Managing Expenses and Profitability

    36:13 Navigating Pricing Strategies for Profitability

    39:20 The Importance of Reviews and Conversion Rates

    41:20 Sales Techniques and Customer Engagement

    46:09 Leveraging Technology for Improved Sales

    51:05 Recruitment and Training for Success

    55:07 Building Relationships and Networking

    01:00:59 Work-Life Balance and Purpose in Business
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    1 hr and 9 mins
  • Mastering the Art of Franchising with Jeff Dudan

    Mastering the Art of Franchising with Jeff Dudan
    Apr 25 2025
    In this episode, Jeff Dudan delves into the intricacies of franchising, emphasizing the importance of personal control and decision-making in business. He discusses the high failure rates of franchisees, the passion required for successful franchising, and the growth potential within the service industry. He also touches on the transition from being an operator to an entrepreneur, the significance of personal standards, and the quest for purpose beyond business success: the importance of community and the positive effects of successful business practices on individuals and families. Don’t forget to register for Tommy’s event, Freedom 2025! This is the event where Tommy’s billion-dollar network will break down exactly how to accelerate your business and dominate your market in 2025. For more details visit freedomevent.com For more information about Jeff Dudan, visit https://www.dudangroup.com/founder 00:00 Taking Control of Your Business and Life 02:39 The Reality of Franchising: Success and Failure 05:50 The Passion Behind Franchising 09:06 The Growth of Service Franchising 10:56 Transitioning from Operator to Entrepreneur 19:23 Finding Purpose Beyond Business 32:43 The Importance of Personal Standards and Growth 38:51 The Importance of Choosing the Right People 42:00 Navigating Franchise Business Dynamics 44:42 The Value of Long-Term Thinking in Business 48:20 Understanding Equity and Control in Deals 51:07 The Role of Leadership and Accountability 55:40 Teaching Financial Literacy and Generational Wealth 01:01:04 The Impact of Money on Relationships 01:06:11 Encouraging an Outcome-Focused Mindset 01:09:13 Celebrating Success and Community Impact
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    1 hr and 13 mins

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