The Higher Ground Life: From Frayed Soles to Solid Ground
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About this listen
"From Frayed Soles to Solid Ground: Allbirds' Origin of the Misstep and the Fix That Fueled a Comeback"
Host Mike Weisman explores Allbirds' journey: from 2021 IPO glory as sustainable wool sneaker pioneers to a 2023-2024 durability crisis that sparked customer backlash.
The comeback? Co-founder Tim Brown's bold 2024 transparency—confessional blog, apology video, lab data reveals, and "Wool Revival Guarantee" for free exchanges—plus rapid product upgrades with reinforced materials.
As of early 2026, the brand navigates challenges: Q3 2025 revenue $33M (down 23% YoY), full-year guidance $161-166M, narrowed losses, and wholesale expansion plans. The candid recovery has fortified loyalty amid headwinds.
Leadership takeaway: Radical candor and genuine concern turn missteps into trust.
Assess your team's trust? Visit www.thehighergroundlife.com for your free Trust Check-In—download and share it as the first step to a higher ground future.
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