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The G&A Way
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About this listen

 The Advantages of Outsourcing Your EMS CQICopyright 2026 All Rights Reserved Economics Management Management & Leadership
Episodes
  • S4E1 - The EMS Medical Director: The Vital Link to High Quality Patient Care

    S4E1 - The EMS Medical Director: The Vital Link to High Quality Patient Care
    Feb 11 2026

    In today's fast paced EMS system, the medical director plays a critical role in ensuring patient care is up to snuff. But what do you do when your medical director is missing in action or does not give good direction? Medical directors are people too, and they grapple with dealing with the human condition the same as everyone else.

    Join Paul and Kevin for a discussion on the importance of active medical direction and how to get your medical director to engage in a constructive manner.

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    54 mins
  • S3E5 - The EMS Staffing Shortage: The Impact on Quality Patient Care

    S3E5 - The EMS Staffing Shortage: The Impact on Quality Patient Care
    Dec 8 2025

    The staffing crisis in EMS is impacting patient care on multiple levels and is not likely to abate any time soon. Paul and Kevin discuss how the crisis is impacting patient care and what you can do about it to minimize the negative impact.

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    25 mins
  • S3E4 - You can't do good EMS CQI with bad PCR data!

    S3E4 - You can't do good EMS CQI with bad PCR data!
    Jun 17 2025

    Every EMS agency uses its ePCR data to make CQI and management decisions. But how accurate is that data and could it be leading you astray in your CQI efforts? Paul and Kevin discuss the significant challenges associated with using your ePCR data in the CQI process. Find out where your data may be falling short in this episode of The G&A Way.

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    35 mins
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