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The G&A Way

The G&A Way

By: Girard & Associates
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 The Advantages of Outsourcing Your EMS CQICopyright 2025 All Rights Reserved Economics Management Management & Leadership
Episodes
  • S3E5 - The EMS Staffing Shortage: The Impact on Quality Patient Care

    S3E5 - The EMS Staffing Shortage: The Impact on Quality Patient Care
    Dec 8 2025

    The staffing crisis in EMS is impacting patient care on multiple levels and is not likely to abate any time soon. Paul and Kevin discuss how the crisis is impacting patient care and what you can do about it to minimize the negative impact.

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    25 mins
  • S3E4 - You can't do good EMS CQI with bad PCR data!

    S3E4 - You can't do good EMS CQI with bad PCR data!
    Jun 17 2025

    Every EMS agency uses its ePCR data to make CQI and management decisions. But how accurate is that data and could it be leading you astray in your CQI efforts? Paul and Kevin discuss the significant challenges associated with using your ePCR data in the CQI process. Find out where your data may be falling short in this episode of The G&A Way.

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    35 mins
  • S3E3 - Getting to The “WHY” in EMS CQI

    S3E3 - Getting to The “WHY” in EMS CQI
    Apr 29 2025

    Most EMS CQI programs spend most of their time looking for what went wrong on a call. If you really want to turbocharge your CQI program, dive deeper and get to the “Why”. Errors occur for many reasons but to truly fix an issue, having a complete and thorough understanding of Why something occurred allows you to create a more meaningful and impactful solution. Get to the root cause of your agency’s CQI issues by understanding the Why.

    In this episode Paul and Kevin discuss why providers do what they do, how to get them to open up about the real challenges they had on a call, and why understanding the Why results is a better CQI process.
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    53 mins
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