The Digital Settlement Workflow That Removes Agency Risk.
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Summary
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We talk with River Realty’s Andy Brownhill about moving deposits and settlement into a digital workflow that gives the whole team real-time visibility and reduces trust account risk. Then, Riverstone Partners CEO Lucas McEntee breaks down why agencies adopt the Agency Portal and how the six-step process saves time while improving compliance and control.
• Why manual deposit handling creates a single point of failure
• how deposits are requested, paid, and tracked in real time
• auction night payments via QR code, BPAY, and PayTo
• settlement workflow through PEXA and automatic commission protection
• fewer email chains through a live dashboard and permissioned access
• legal industry reactions and the shift toward digital settlement norms
• AML readiness, audit trails, and fraud risk reduction
• team capacity, burnout reduction, and per-transaction pricing
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