Builders don’t struggle because they lack skill.

They struggle because capacity gets stretched.

In this episode of The Good Builder Podcast, we sit down with Anisha and Nayan from Scale Up Smart to break down the five roles builders are most commonly delegating — and why those roles matter more than most realise.

Drawing on real data from builders across Australia, we unpack where time is actually being lost day to day, and how poor delegation quietly creates stress, errors, and stalled growth.

This conversation covers:

• Why estimating is often the first and most critical role to delegate
• How admin and drafting quietly drain momentum and headspace
• The real impact of weak customer service and communication on trust and reputation
• Why marketing and CRM systems fail when builders don’t have support
• How delegation isn’t about “outsourcing everything”, but protecting focus and cash flow

This episode is practical, grounded, and based on what builders are actually experiencing on the ground — not theory.

If you’re busy, capable, and still feeling stretched, this conversation will help you see what to let go of first so you can focus on building, leading, and growing sustainably.

Who this episode is for:

Residential builders who are busy, under pressure, and want to scale without burning out.

Thanks to this month's Podcast sponsor Pay.com.au, remember our audience gets 20,000 bonus points when you sign up.

USE code: GOOD20

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