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The Cutting Edge Japan Business Show

The Cutting Edge Japan Business Show

By: Dr. Greg Story
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For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.copyright 2022 Economics Management Management & Leadership
Episodes
  • 379 Why Your Posture Is Important When Presenting
    Nov 30 2025

    Why does posture matter for presenters on stage and on camera?

    Answer: Posture shapes both breathing and perception. A straighter posture aids airflow and spinal alignment, while signalling confidence and credibility. Because audiences often equate height and upright stance with leadership, slouching erodes trust before you say a word.
    Mini-summary: Straight posture helps you breathe better and look more credible.

    What posture choices project confidence in the room?

    Answer: Stand tall with your chin up so your gaze is level. Use intentional forward lean and chin drop only when making a strong assertion—do not default to a habitual lean that reads as weakness. Treat posture as a conscious tool that directs energy toward the audience.
    Mini-summary: Neutral tall stance for credibility; deliberate lean for emphasis.

    How does age-related posture drift affect credibility?

    Answer: As we age, hip flexion and a bent back can make us appear physically weaker. Audiences read that as diminished authority. Counteract the effect by elongating through the spine and avoiding any default stoop.
    Mini-summary: Counter "older = weaker" perceptions with upright alignment.

    What common online posture and camera mistakes destroy authority?

    Answer: Two frequent errors: (1) excellent posture but a low camera that looks up at you, which reads as distant or aloof; (2) correct camera height but rounded shoulders leaning into the lens, which reads as uncertain. In both cases, the message suffers because the image signals the opposite of expertise.
    Mini-summary: Bad camera angle or rounded posture undermines expertise online.

    How should you set up for online authority?

    Answer: Raise the lens to eye level; stand to present if possible to unlock full body language. If seated, sit tall a few centimetres off the chair back, remain vertical, and keep your gaze in the lens. Never slump into the back support, which looks casual and disengaged.
    Mini-summary: Eye-level lens + upright body = authority on screen.

    Why do filler sounds and posture interact so badly?

    Answer: Hesitation ("um" and "ah") plus a rounded, forward-leaning posture compound into a single signal of uncertainty. Clean alignment and calm pacing reduce verbal fillers and raise perceived expertise.
    Mini-summary: Upright posture helps your voice sound more confident.

    What is the low-cost posture checklist before you present?

    Answer: Straighten through the spine, level the chin, square the shoulders, lift the camera to eye line, and commit to looking into the lens. If you can, stand to present; if not, sit tall, avoid the chair back, and hold posture for the full session.
    Mini-summary: Five fixes—spine, chin, shoulders, camera, commitment.

    Author Bio

    Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, he is certified globally across leadership, communication, sales, and presentation programmes, and has authored multiple best-sellers including Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery, alongside Japanese editions such as Za Eigyō (ザ営業) and Purezen no Tatsujin (プレゼンの達人). He publishes daily blogs, hosts six weekly podcasts, and produces three weekly YouTube shows including The Cutting Edge Japan Business Show.

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    11 mins
  • 378 The Foreign Leader In Japan
    Nov 23 2025

    Why do "crash-through" leadership styles fail in Japan?

    Force does not embed change. Employees hold a social contract with their firms, and client relationships are prized. Attempts to push damaging directives meet stiff resistance, and status alone cannot compel people whose careers outlast the expatriate's assignment.
    Mini-summary: Pressure triggers pushback; relationships and continuity beat status.

    What happens when a foreign boss vents or shows anger?

    Answer: It backfires. Losing one's temper is seen as childish and out of control. Credible leaders stay composed, persuade, and conceal negative reactions with tactful language and controlled body cues. Venting does not move work forward.
    Mini-summary: Composure and persuasion equal credibility; anger erodes influence.

    How should a foreign leader gather input if people will not volunteer it?

    Answer: Do not ask for open-ended opinions; ask why a proposed step would be "difficult." In practice, "difficult" signals "impossible," inviting detailed critique. Capture objections comprehensively—then pivot to "how could we make it work?"
    Mini-summary: Elicit critique with "difficult," then redirect to solutions.

    What keeps change stuck, and how do you unstick it?

    Answer: Early replies will be half-hearted. Leaders must be politely persistent, repeatedly asking for deeper thinking. Consensus building is time-heavy, but once agreement emerges, execution accelerates because stakeholders are aligned.
    Mini-summary: Patient iteration builds consensus; agreement speeds delivery.

    How does language shape leadership effectiveness?

    Answer: Japanese communication is indirect and skilled at masking true reactions; English is more direct. Effective leaders read subtle cues, avoid blunt dismissals, and use careful phrasing to maintain face while guiding decisions.
    Mini-summary: Indirect language protects face; nuanced messaging earns traction.

    Why do headquarters expectations often misfire?

    Answer: Timelines ignore local trust-building. Without patience for hearts-and-minds work, targets set from afar become fantasy. Expatriate leaders are squeezed by HQ pressure above and local resistance below.
    Mini-summary: Unrealistic HQ clocks collide with local consensus cycles.

    What is the typical outcome of short expatriate rotations?

    Answer: Progress stalls. Just as momentum builds, leaders are reassigned, leaving little legacy and forcing teams to restart under a new boss. Stability and continuity are strategic advantages in Japan.
    Mini-summary: Short tenures reset progress; continuity compounds gains.

    Author Bio

    Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, he is certified globally across leadership, communication, sales, and presentation programmes, and has authored multiple best-sellers including Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery, alongside Japanese editions such as Za Eigyō (ザ営業) and Purezen no Tatsujin (プレゼンの達人). He publishes daily blogs, hosts six weekly podcasts, and produces three weekly YouTube shows including The Cutting Edge Japan Business Show.

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    12 mins
  • 377 Curiosity, Then Context: The Smart Short Pitch
    Nov 16 2025

    Why use a one-minute pitch when you dislike pitching?

    Answer: In settings with almost no face-to-face time—especially networking—you cannot ask deep questions to uncover needs. A one-minute pitch becomes a bridge to a follow-up meeting rather than a full sales push, avoiding the "bludgeon with data" approach.
    Mini-summary: Use a short bridge pitch when time is scarce; aim for the meeting, not the sale.

    When is a one-minute pitch most useful?

    Answer: At events where you are filtering many brief conversations to find prospects worth a longer office meeting. You do not want to spend the entire event with one person; the pitch lets you qualify quickly and move.
    Mini-summary: Use it to filter fast and set the next step.

    How do you grab attention in one minute?

    Answer: Lead with numbers. Present three or four intriguing figures in isolation so curiosity spikes, then explain each in context. This avoids long histories and immediately frames credibility, scope and delivery language.
    Mini-summary: Numbers → curiosity → concise proof points.

    What does a practical example sound like?

    Answer: Offer four numbers that encode longevity, years operating in Japan, global footprint, and delivery language (e.g., 113, 62, 100, 95) and then decode them in one breath. This communicates soft-skills focus, stability, global coverage and Japanese-language delivery in ~30 seconds.
    Mini-summary: One sequence, four proofs: what, durability, reach, language.

    How do you transition from the pitch to a meeting?

    Answer: Ask one immediate question about their current approach (e.g., how they develop soft skills now). If the fit looks real, propose a short office meeting and secure permission to follow up after the event while interest remains warm.
    Mini-summary: One question → qualify → request permission to follow up.

    Why avoid saying more on the spot?

    Answer: The purpose is not to solve their problem in the aisle; it is to earn the right to a deeper conversation in their office. Extra detail dilutes momentum and risks turning a brief window into an off-the-cuff presentation.
    Mini-summary: Do not over-explain; protect the meeting ask.

    Author Bio

    Dr. Greg Story, Ph.D. in Japanese Decision-Making, is President of Dale Carnegie Tokyo Training and Adjunct Professor at Griffith University. He is a two-time winner of the Dale Carnegie "One Carnegie Award" (2018, 2021) and recipient of the Griffith University Business School Outstanding Alumnus Award (2012). As a Dale Carnegie Master Trainer, he is certified globally across leadership, communication, sales, and presentation programmes, and has authored multiple best-sellers including Japan Business Mastery, Japan Sales Mastery, and Japan Presentations Mastery, alongside Japanese editions such as Za Eigyō (ザ営業) and Purezen no Tatsujin (プレゼンの達人). He publishes daily blogs, hosts six weekly podcasts, and produces three weekly YouTube shows including The Cutting Edge Japan Business Show.

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    11 mins
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