The Cost of Silence: How Withholding Information Erodes Trust, Performance, and Engagement — And How to Fix It
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The Cost of Silence: How Withholding Information Erodes Trust, Performance, and Engagement — And How to Fix It
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About this listen
Silence in leadership is never neutral.
When managers withhold information — even with good intentions — trust erodes, tension rises, and performance drops.
In this episode, we explore the psychology of informational justice — a powerful concept from organisational research that explains why employees tolerate bad news better than no news at all.
You’ll learn:
- What informational justice really means
- Why uncertainty triggers stress responses
- How the lack of transparency increases disengagement
- A practical 3-step framework to restore trust immediately
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.