The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics cover art

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

The Brainy Business | Understanding the Psychology of Why People Buy | Behavioral Economics

By: Melina Palmer
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About this listen

Consumers are weird. They don't do what they say they will do and don't act how we think they "should." Enter Melina Palmer, a sales conversion expert with a personal mission to make your business more effective and brain friendly. In this podcast, Melina will take the complex concepts of behavioral economics (the study and science of why people buy - or not) and provide simple, actionable tips you can apply right away in your business. Whether you're a small business or thriving corporation, Melina's tips can help your business increase sales and get more customers.TheBrainyBusiness Economics Marketing Marketing & Sales Science Social Sciences
Episodes
  • 561. Building Trust Through Vulnerability w/ Leslie John
    Jan 22 2026

    In this episode of The Brainy Business podcast, Melina Palmer sits down with Leslie John, a behavioral scientist at Harvard Business School and author of the thought-provoking book, Revealing: The Underrated Power of Oversharing. Together, they challenge the conventional wisdom surrounding sharing personal information, arguing that the real risk lies not in oversharing, but in undersharing.

    Leslie's research reveals that revealing more about ourselves can strengthen connections, foster trust, and enhance decision-making in both personal and professional contexts. As they explore the nuances of sharing, Melina and Leslie discuss the importance of context, the dynamics of vulnerability versus transparency, and how these concepts play out in workplace interactions, especially during high-stakes scenarios like job interviews.

    Listeners will be encouraged to reflect on their own sharing habits and consider how a little more openness might improve their relationships and effectiveness at work. This episode is a must-listen for anyone looking to enhance their communication skills and build deeper connections with others.

    In this episode:

    • Discover the concept of TLI (Too Little Information) and its impact on relationships.
    • Learn how oversharing can actually lead to stronger connections and trust.
    • Understand the difference between transparency and vulnerability in communication.
    • Explore strategies for effectively sharing information in workplace settings.
    • Gain insights into the role of authenticity in job interviews and professional interactions.

    Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/561.

    Looking to explore applications of behavioral economics further?

    • Learn With Us on our website.
    • Subscribe to Melina's Newsletter Brainy Bites.

    Let's connect:

    • Send Us a Message
    • Follow Melina on LinkedIn
    • The Brainy Business on Youtube
    • The Brainy Business on Instagram
    Show More Show Less
    41 mins
  • 560. Unpacking the Power of Packaging with Behaviorally
    Jan 15 2026

    In this episode of The Brainy Business podcast, Melina Palmer welcomes Matt Salem, co-author of the insightful book, Unpacked: Predict Packaging That Sells. Together, they explore the profound impact of packaging on pricing, sales, and consumer choice, challenging the common misconception that packaging is merely an afterthought.

    Matt, a seasoned expert with over 20 years of experience studying shopper behavior, shares how packaging acts as a "silent salesperson" that can significantly influence purchasing decisions. The discussion delves into the importance of contrast in packaging design and introduces the 4S framework: Be Seen, Shoppable, Seductive, and Selected. Listeners will discover real-world examples of how effective packaging can elevate a product's perceived value and drive sales, including a fascinating case study on Gentleman Jack whiskey.

    As you listen, consider how often your own decisions about packaging, pricing, or presentation are based on assumptions rather than evidence. This episode is a must-listen for marketers, product designers, and anyone interested in understanding the psychology behind consumer choices.

    In this episode:

    • Discover the critical role of packaging in the consumer decision-making process.
    • Learn about the 4S framework for effective packaging design.
    • Explore real-world case studies that highlight the impact of packaging on sales.
    • Understand the importance of data-driven insights in packaging decisions.
    • Gain practical tips for creating packaging that resonates with consumers.

    Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/560.

    Looking to explore applications of behavioral economics further?

    • Learn With Us on our website.
    • Subscribe to Melina's Newsletter Brainy Bites.

    Let's connect:

    • Send Us a Message
    • Follow Melina on LinkedIn
    • The Brainy Business on Youtube
    • The Brainy Business on Instagram
    Show More Show Less
    44 mins
  • 559. The Cobra Effect: When Good Intentions Backfire
    Jan 8 2026

    In this episode of The Brainy Business podcast, Melina Palmer dives into the intriguing concept known as the Cobra Effect, exploring how well-intentioned solutions can sometimes lead to unintended consequences. Drawing on historical examples, Melina illustrates how policies aimed at solving problems can backfire spectacularly, resulting in outcomes that are often worse than the original issue.

    Listeners will learn about the infamous cobra bounty in colonial India, where the attempt to eliminate cobras led to the creation of cobra farms, exacerbating the problem. Similar stories from Hanoi, Georgia, and Bogota highlight the pervasive nature of this phenomenon across various contexts, including environmental policies and incentive programs. Melina emphasizes the importance of understanding human behavior and the potential for loopholes when designing solutions.

    As you tune in, consider how the Cobra Effect may be manifesting in your own business practices and decision-making processes. This episode is a reminder to think critically about the incentives you create and the behaviors they may inadvertently encourage.

    In this episode:

    • Discover the origins of the Cobra Effect and its implications in modern contexts.
    • Learn from historical examples such as the cobra bounty and the rat tail incentive in Hanoi.
    • Understand how poorly designed incentives can lead to unintended negative outcomes.
    • Explore strategies for anticipating potential loopholes in your own policies.
    • Reflect on how to create more effective and thoughtful solutions in your organization.

    Get important links, top recommended books and episodes, and a full transcript at thebrainybusiness.com/559.

    Looking to explore applications of behavioral economics further?

    • Learn With Us on our website.
    • Subscribe to Melina's Newsletter Brainy Bites.

    Let's connect:

    • Send Us a Message
    • Follow Melina on LinkedIn
    • The Brainy Business on Youtube
    • The Brainy Business on Instagram
    Show More Show Less
    31 mins
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