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The Airbnb Superhost

The Airbnb Superhost

By: Neil Harvey
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 Welcome to The Airbnb Superhost, your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambiance creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. Economics Leadership Management & Leadership Social Sciences Travel Writing & Commentary
Episodes
  • #077 - The Real Payoff of Hosting

    #077 - The Real Payoff of Hosting
    Aug 19 2025
    “Your mindset could be the difference between just hosting… and truly thriving.” In this episode of the Airbnb Superhost Podcast, Neil Harvey gets real about what it actually takes to succeed as a host – and it’s not just about more bookings. Neil opens up about his own journey, from facing a business collapse and mountains of debt to rebuilding with a fresh mindset that changed everything. He shares how tackling fear, self-doubt, and limiting beliefs can not only transform your hosting business but also spill over into every part of your life. You’ll hear practical tips, honest stories, and powerful lessons on motivation, problem-solving, and finding strength in community. If you’ve ever felt stuck, overwhelmed, or wondered whether hosting could be about more than just extra income, this episode will give you the inspiration (and the tools) to see your Airbnb journey in a whole new light. KEY TAKEAWAYS Mindset is the game-changer – your biggest barrier is in your own head. Challenges = opportunities – every struggle builds resilience. Fuel your drive – internal motivation beats external rewards every time. Connection counts – hosting is about people, not just property. More than money – hosting teaches life skills that last. BEST MOMENTS "The greatest barrier to success and personal fulfillment isn't external. It's in our own minds." "If you can take those first steps to break free from your mental roadblocks and tap into your true capabilities, you can set yourself on a path of growth and accomplishment." "Success doesn't just come from knowledge. It comes from problem solving." "Once you commit to something, you gain purpose and direction. That decision drives you to learn to prioritize, manage your time, and achieve goals more effectively." "Hosting's like a university for the mind. It challenges you to shift your thinking, which in turn changes your actions and thereby the results that you get in life." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours.
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    19 mins
  • Fern-tastic Stays - Turning Your Airbnb into a Leafy Guest Magnet

    Fern-tastic Stays - Turning Your Airbnb into a Leafy Guest Magnet
    Aug 12 2025
    In this episode, Neil delves into the transformative power of plants in your Airbnb accommodation. He shares how incorporating greenery can enhance guest satisfaction, boost reviews, and ultimately increase profits. Neil outlines five compelling reasons to add plants to your space, including their ability to signal care and quality, reduce stress, improve air quality, enhance focus, and promote better sleep. He also recommends three low-maintenance plants that are perfect for busy hosts. KEY TAKEAWAYS Incorporating plants into your Airbnb can create a welcoming atmosphere, signalling care and attention to detail, which can positively influence guest perceptions and satisfaction. Research indicates that being around plants can lower cortisol levels, helping guests feel more relaxed and at ease, especially after stressful travel experiences. Certain indoor plants, like snake plants and peace lilies, can filter toxins and release oxygen, enhancing the air quality in your accommodation and contributing to a healthier environment for guests. Plants can improve concentration and cognitive function, making them beneficial for guests who may be working or studying during their stay, leading to a more productive experience. BEST MOMENTS "Bringing plants into your Airbnb could be one of the healthiest decisions you can make for both your guests and it'll boost your income." "Plants signal care and quality. It's an immediate way to create a great first impression." "Research shows that simply being around plants can lower cortisol, the stress hormone." "Studies show that plants can actually improve concentration and cognitive function." "Plants are the kind of investment that pays for itself in wellness, as well as in money." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    16 mins
  • #075 Should You Host Kids?

    #075 Should You Host Kids?
    Aug 5 2025
    In this episode, Neil considers the topic of accommodating children in your Airbnb property. He discusses the advantages and disadvantages of allowing minors as guests, highlighting the potential for increased bookings from families, the joy and energy children can bring, and the local knowledge that can enhance a family's stay. However, Neil also addresses the challenges, such as noise, potential damage, and the need for additional safety equipment. KEY TAKEAWAYS It's important to define what age groups you consider as minors in your Airbnb listing, such as toddlers, infants, and older children, to set clear expectations for potential guests. Allowing children can significantly increase your booking potential, as families with children make up a substantial portion of Airbnb reservations, especially during school holidays. Providing local insights and recommendations for family-friendly activities can enhance the guest experience, leading to positive reviews and repeat bookings. Be prepared for potential noise and disturbances, as children naturally express themselves loudly and can be curious and destructive, which may lead to wear and tear on your property. BEST MOMENTS "According to Airbnb, around one in five reservations are made by families with children. So if you're saying no to kids, you could be turning away up to 20% of your potential market." "Children can bring joy and energy. If you enjoy having children at home, their presence can turn your home into a more vibrant and emotionally rewarding hosting experience for you." "Young children can be so innocently destructive in the home simply because they're curious, energetic and still learning boundaries." "Ultimately, the decision to allow children to stay at your property has to come from the heart." CONTACT DETAILS Visit Neil's Airbnb https://bit.ly/SuperhostNeil Instagram: https://www.instagram.com/superhostneil/ Facebook: https://www.facebook.com/SuperhostNeil TikTok: https://www.tiktok.com/@superhostneil Email: SuperhostNeil@gmail.com ABOUT THE HOST Neil has led a fulfilled and unconventional life, navigating an extraordinary journey from the Royal Navy to prop-making in London's West End theatres. Born into a military family, it was a twist of fate which led him to the theatre, where he contributed to iconic productions such as Phantom of the Opera. Eventually, Neil transitioned to Corporate Event Team Building, eventually founding his own venture in 1999. Financial challenges in 2017 are what prompted a strategic shift to Airbnb hosting, proving a reliable backup income. By 2021, Neil and his business partner triumphed over significant debt, fuelled by their resilience and the success of Neil's Airbnb venture. Now, Neil has left the corporate world behind, thriving solely through his flourishing Airbnb endeavours. ABOUT THE SHOW Welcome to "The Airbnb Superhost," your ultimate guide to mastering the art of hosting on Airbnb. In each concise 15-minute episode, Neil will reveal the secrets to creating unforgettable guest experiences and maximizing the potential of your property, drawing on over 9 consecutive years as a qualifying Airbnb Superhost. With a focus on 3 specific aspects of running an Airbnb business; the host, the property, and Airbnb itself, Neil provides step-by-step guidance on everything from ambience creation to effective communication. In each episode, a Superhost Secret will help you elevate your hosting game and keep guests coming back for more. Whether you're a seasoned host or just starting out, Neil’s actionable tips and tricks will help you become a hospitality superstar. Disclaimer: The Airbnb Superhost is in no way affiliated with Airbnb. All ideas, thoughts, concepts and data presented in this podcast are entirely Neil’s own and do not represent the views of Airbnb. This Podcast has been brought to you by Disruptive Media. https://disruptivemedia.co.uk/
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    17 mins
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