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The 95% Rule: Why Most Managers Completely Fail Their Teams

The 95% Rule: Why Most Managers Completely Fail Their Teams

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Are you leading your team, or just managing them? In this episode of Show Your Value, Lee Benson sits down with Mark C. Crowley to dismantle the myth that leading from the heart is a soft skill.

After a highly successful 25 year career in financial services, Mark walked away from a major bank acquisition because of a repelling corporate culture. That pivotal moment sparked a journey to discover the hard science behind human performance. Through his research with the Institute of HeartMath, Mark found a staggering truth: feelings and emotions drive 95% of human behavior.

If you want your organization to achieve impossible goals, you have to understand the science of reciprocity. People are hardwired to go above and beyond for leaders who genuinely care about their growth and well being.

In this conversation, Lee and Mark break down the exact formula for high performance leadership. Whether you are navigating the future of AI or trying to fix a broken company culture, this episode provides the blueprint for building a resilient, highly engaged team.

In this episode, we cover:

- The toxic corporate culture that forced a top executive to walk away.

- The scientific proof that emotions drive 95% of employee performance.

- Why caring for your team is not a bolt on strategy, but a core driver of ROI.

- The 6 step formula to build, train, and hold high performing teams accountable.

- How to secure your value as a leader in the age of AI.

For more free videos, tools, and resources about the MIND Methodology go to https://etw.com/

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