The 3 Numbers That Reveal Everything About Your Business
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The 3 Numbers That Reveal Everything About Your Business
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About this listen
Most pest control owners don’t love math, but the numbers don’t lie. In this episode of The Route, I break down the three core metrics every business owner must track: Auto-Pay Percentage, Cancel Rate, and Re-Service Rate. These aren’t just vanity stats. They tell the real story about how healthy, scalable, and profitable your company is. I share how to improve each one, how I cut my own reservice rate from 35% to under 10%, and why most owners are stressing over revenue while ignoring the metrics that actually matter. This is the episode that will help you stop guessing and start making smarter, data-driven moves that grow your business the right way.
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