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The #1 Communication Mistake Killing Your Deals

The #1 Communication Mistake Killing Your Deals

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What if the secret to more clients…is saying less?

In this episode, we break down a powerful (and surprisingly simple) communication technique used by top performers to build trust, deepen relationships, and generate ridiculous referrals. From eliminating filler words to mastering active listening, this conversation reveals why most people lose deals before they even realize it—and how you can fix it immediately.

One of the biggest takeaways: A simple physical habit that forces you to actually listen—and completely changes how people respond to you.

What You’ll Learn: The “tongue-to-roof” listening technique (and why it works) How filler words damage your authority Why people don’t say what matters right away The psychology of trust in conversations How listening leads directly to more referrals

Key Insight: People don’t start with what matters most. They ease into it. If you interrupt too early—you miss everything.

Perfect for: Real estate agents Sales professionals Content creators Leaders & communicators Anyone who wants better relationships

If you found value, don’t forget to: Like Subscribe Share with someone who talks too much

#podcast #communication #sales #realestate #personaldevelopment #listening #success

Chapters
  • (00:00:00) - Customer Service: Good, Excellent, and More
  • (00:00:17) - Ed and Ken: Ready to RIB
  • (00:00:33) - Bill Maher on Cottage Cheese
  • (00:02:26) - Pajamas at the Gym
  • (00:05:05) - Real Estate: Good vs. Great
  • (00:09:42) - What's the Difference Between Good Customer Service and Excellent Service?
  • (00:14:32) - The reason why Jackie D'Anton's business is so low
  • (00:19:46) - How to Build a Credibility Gap
  • (00:22:05) - Wire Fraud: Don't Take Wire Instructions From Anyone but the Title
  • (00:22:48) - Real Estate Agents: Joint and Several Responsibility
  • (00:27:00) - The Power of Talking to Yourself
  • (00:29:38) - Effective Listenening in Real Estate
  • (00:30:57) - What's Most Important to Me in Listing and Selling My Home
  • (00:35:30) - "Push Your Tongue Against the Roof of Your Mouth When Talking
  • (00:37:13) - How To Eliminate Filler Words In Your Relationship
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