Teeth, Tags, and Tracebacks: Dental Services Under F790 & 91, and F689.
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About this listen
This is not another compliance podcast.
This is where post-acute care leaders learn what real survey exposure actually looks like under the microscope.
In this episode of the Survey Readiness Podcast, your host Dr. Kirk takes on one of the most overlooked but increasingly cited areas in skilled nursing: dental services and the cascading impact of F790, F791, and F689.
Joining the conversation again is Veronica Caesar, a nationally respected consultant in survey readiness and clinical reimbursement. Together, they unpack how dental compliance is no longer just about offering services. It is about documentation, coordination, follow through, and the facility’s ability to prevent avoidable harm tied to oral health neglect.
Because when oral care fails, surveyors do not stop at F790 or F791.
They trace it back.
And that is where F689 comes in.
🎯 In this episode, you will learn:
✔ What CMS actually expects under F790 and F791 regarding access, documentation, and follow up
✔ How missed dental referrals and poor tracking create survey “tracebacks”
✔ Why untreated oral issues can escalate into F689 Immediate Jeopardy
✔ What surveyors are asking frontline staff about dental services
✔ How interdisciplinary coordination protects residents and your star rating
This is straight talk grounded in real surveys, real citations, and real enforcement trends happening right now.
No theory. No comfort language. Just what surveyors are connecting when they follow the paper trail from teeth to tags.
If you are an Administrator, DON, Compliance Officer, Regional, or Operator, this episode will change how you think about dental services, risk exposure, and systemic oversight.
🎧 Subscribe.
📣 Share it with your leadership team.
🧠 Stop treating dental as a checkbox and start treating it as a compliance trigger.
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Follow Veronica for real world insight on survey readiness, reimbursement, and compliance strategy from someone who lives this work every day.
This is only the beginning.
🔗 Connect with Veronica Caesar 👉 https://www.linkedin.com/in/veronicaceaserdotcom/v