Connect with Nadine Lavigne→LinkedIn: https://www.linkedin.com/in/nadinelavigne/→Website: Linked in her LinkedIn profileWhat this episode is about→Why most leaders think people are “fine,” while teams feel overloaded and unclear→How curiosity and deep listening create real breakthroughs in coaching and leadership→What companies miss after rapid growth or acquisitions, and why retention needs a planWho this helps→Leaders and HR partners in fast growing companies who need clarity, goals, and accountability→Coaches and consultants who want better questions, better listening, and better outcomesKey takeaways→Most people listen to respond, not to understand.→If leaders do the human stuff well, it spreads through the organization.→Clarity is a retention tool, not a nice to have.→Goal setting and accountability systems solve more than people think.→Workshops can start change, but 1 session rarely finishes it.→Curiosity is a muscle, and it gets stronger with reps.→Ask how someone wants you to show up before you jump into advice.→Gratitude shifts leadership from command and control to human and steady.→Self advocacy matters, especially when you actually have the credibility.→Genuine connection beats cold outreach, especially in a trust heavy market.Quotables→“People don’t listen to listen, they listen to respond.”→“Do you want me to help you, hear you, or handle it?”→“It’s a process.”Practical tools and frameworks→Triple H opener: “Do you want me to help, hear, or handle?”→Curiosity reps: keep 3 to 5 go to questions you can ask in any conversation.→Deep listening prompt: “What are they saying beneath the surface?”→Clarity reset: “What are the top 3 priorities this quarter, and what gets deprioritized?”→Accountability structure: goals, owners, check ins, and follow through.Books mentioned→The Trumpet of the Swan by E.B. White→Nadine’s favorite children’s book about a mother and son, title not recalled in the episodeHosted by Jordan Ring→I’m Jordan, ghostwriter, book coach, and developmental editor.→Let’s turn your coaching insights into a book that builds trust and grows your business.→Connect with me at jmring.com