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Tap Talk

Tap Talk

By: Illinois State Water Survey
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Everyone has a role to play in protecting public health. Tap Talk, the Drinking Water in Rural America Podcast, connects professionals across the drinking water community with ideas to extend and enhance our work. Hygiene & Healthy Living Nature & Ecology Science
Episodes
  • TT072 – Build Trust Before a Crisis: Communication Basics for Water Systems (Part 2)
    Dec 4 2025

    Today, we finish Tap Talk Season 6 with the second part of our conversation with Mike McGill of WaterPIO! Jennifer, Steve, and Mike discuss the importance of reliable and updated websites for water utilities, the similarities and differences in communicating about lead versus PFAS contamination, how small utilities can best communicate on these subjects, and more. We hope you've enjoyed Season 6, and we'll see you back for Season 7 soon!

    Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode.

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    34 mins
  • TT071 – Build Trust Before a Crisis: Communication Basics for Water Systems
    Nov 20 2025

    We're concluding Tap Talk Season 6 with another two-part series! Today, we release the first episode of the set: "Build Trust Before a Crisis: Communication Basics for Water Systems." Mike McGill, founder and president of water utility communications & PR firm WaterPIO, joins Jennifer and Steve to discuss the shifting landscape of communicating in the water sector. Between the longstanding issue of lead pipes, the evergrowing threat of PFAS contamination, and looming possibilities of natural disasters and other crises, the task of communicating with the public is harder than ever for utilities to avoid.

    Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode.

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    36 mins
  • TT070 – Diving Into Biofilms With Water Quality Investigations (Part 2)
    Nov 13 2025

    In the second episode of our series featuring Andrew Jacque and Emily Hefty-Dieckhoff from Water Quality Investigations, we continue exploring the world of biofilms and other common water quality issues in household water systems. Make sure you've caught Part 1 first that covers a lot of biofilm basics, and then here in Part 2 hear Andrew, Emily, Steve, and Jennifer further discuss biofilm-induced water quality issues, water chemistry, microbial corrosion, the effectiveness of home treatment, and more advice for homeowners!

    Visit drinkingwaterpodcast.org to learn more and find the full show notes for this episode.

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    35 mins
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