In this episode of TIM Africa’s Podcast, we explore why every insurance firm in South Africa needs a podcast—and how it can transform client trust, improve compliance visibility, and position firms as leaders in financial education. We unpack the role of regulators like the FSCA and Prudential Authority, the Ombud system, and how the Consumer Protection Act interacts with insurance law in everyday disputes. Discover how a podcast can become your firm’s knowledge hub—breaking down complex legislation like the Policyholder Protection Rules (PPRs) or credit life regulations into plain-language conversations that empower clients, brokers, and communities.

We also share strategies for repurposing episodes into FAQs, newsletters, and social content that reduce complaints, strengthen compliance culture, and attract new clients through transparency. Whether you’re tackling life, health, or property insurance, this episode equips you with a roadmap to use podcasting as a trust engine, compliance showcase, and growth channel in South Africa’s insurance market.

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