Welcome to another episode of the Sustainable Clinical Medicine Podcast!

This week, Dr. Sarah Smith sits down with Dr. Diane Sliwka, Chief Physician Experience Officer at UCSF, to explore what it really takes to create a sustainable and fulfilling career in medicine.

Dr. Sliwka shares her personal journey through hospital medicine, the challenges of burnout, and how systemic change and leadership can make a real difference for clinicians. Together, they discuss practical strategies for improving work-life balance, the power of advocacy, and the importance of open communication in healthcare organizations.

Whether you’re a physician, healthcare leader, or anyone interested in the future of clinical practice, this episode is packed with insights and inspiration to help you thrive in your career and support a healthier medical community.

Here are 3 key takeaways from this episode:

1. Systemic Change Is Essential for Combating Burnout: Dr. Sliwka’s experience highlights that physician burnout is often rooted in systemic issues—such as long hours, inflexible schedules, and excessive documentation. Addressing these challenges requires organizational change, not just individual resilience.
2. Leadership and Advocacy Make a Difference: Taking on leadership roles and advocating for change within the system can lead to meaningful improvements. Dr. Sliwka’s journey shows that when clinicians step into leadership and use data to drive decisions, they can influence policies that support well-being, such as improved scheduling, documentation support, and wellness initiatives.
3. Continuous Improvement and Open Communication Are Key: Sustainable clinical practice depends on ongoing feedback, open communication between frontline staff and leadership, and a willingness to adapt. Initiatives like anonymous surveys, regular check-ins, and a culture that values listening to clinicians’ needs are crucial for creating a healthier, more supportive work environment.

Meet Dr. Diane Sliwka:

Diane Sliwka, MD is a Hospitalist and Clinical Professor of Medicine in the Division of Hospital Medicine at the University of California San Francisco Medical Center. In her role as Chief Physician Experience Officer at UCSF Health, she has led provider experience efforts organizationally since 2014. Diane co-designed and facilitated UCSF’s well-being centered leadership development program for physicians. She also leads UCSF Health’s Center for Enhancement of Communication in Healthcare which provides relationship centered communication skills training for providers. She hosts “The Expansive Life Project” on Instagram, providing personal well-being resources and tips focused on mid-career working professionals.

You can find Dr. Sliwka on:

• Instagram: https://www.instagram.com/theexpansivelifeproject/
• Linked In: linkedin.com/in/diane-sliwka-md-59122413b
• UCSF Web Bio: https://hospitalmedicine.ucsf.edu/people/diane-sliwka

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**** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine.

Learn more at https://www.chartingcoach.ca

**** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released.

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**** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.

Welcome to the Sustainable Clinical Medicine Podcast!

In this episode, Dr. Sarah Smith sits down with Dr. Paul DeChant, a family physician and former CEO with decades of experience transforming healthcare organizations. Dr. DeChant shares his journey from a frontline family doctor to leading a 300-physician medical group through transformative change using the principles of Lean management—with a core focus on respecting people and restoring joy to the practice of medicine. Together, they explore the root causes of physician burnout, how aligning values and empowering local autonomy can revolutionize clinical workplaces, and the practical strategies—like daily huddles and "getting rid of stupid stuff"—that make care more efficient and sustainable for healthcare teams. If you're looking for real-world insights into creating healthier clinical environments and reclaiming work-life balance, this conversation is packed with ideas, inspiration, and actionable advice. Tune in for expert wisdom on building a medical career—and a life—worth sustaining.

Here are 3 key takeaways from this episode:

1. Respect for People Drives Results: Dr. DeChant’s leadership at Sutter Gould Medical Foundation focused on Lean principles—especially respect for people and empowering clinicians to solve problems at the local level. This shift led to dramatic improvements in physician satisfaction and organizational performance.
2. Addressing Burnout Means Redesigning Work, Not Just Building Resilience: Burnout is mostly a SYSTEM issue, not an individual failing. By analyzing and redesigning workflows (from front desk processes to the physical design of clinics), Dr. DeChant’s team reduced unnecessary burdens, improved efficiency, and helped clinicians reconnect with joy in their work.
3. Daily Huddles for Continuous Improvement: Instituting short, focused daily team huddles had a profound impact—building appreciation, improving communication, and addressing small problems before they snowball. These micro-adjustments collectively created a more supportive environment and drastically reduced staff turnover.

Meet Dr. Paul DeChant:

Dr. Paul F. DeChant, MD, MBA, FAAFP Principal and Co-Founder, Organizational Wellbeing Solutions, LLC Dr. Paul DeChant is a thought leader on leading organizational transformation and creating healthy workplaces. Paul advises C-level healthcare executives on managing critical problems such as financial and staffing challenges by transforming management systems and cultures to reduce the root causes of clinician burnout, improve KPI performance, and reduce burnout. He supports the AMA’s Professional Satisfaction and Practice Sustainment team and teaches at the University of Colorado – Denver’s Graduate School of Business. Following 25 years practicing family medicine, Dr. DeChant became CEO of the Sutter Gould Medical Foundation, where he led a transformation based on the theme of “Returning Joy to Patient Care.” After four years the group achieved recognition as the highest performing among 170 medical groups across the State of California two years in a row, while improving physician satisfaction from the 45th to 87th percentile on AMGA’s Provider Satisfaction Survey. He received his MD from the Oregon Health Sciences University and his MBA from the University of Colorado-Denver. Co-author of the book, “Preventing Physician Burnout: Curing the Chaos and Returning Joy to the Practice of Medicine”, Paul speaks internationally, and blogs regularly at www.pauldechantmd.com

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Would you like to view a transcript of this episode? Click Here

**** Charting Champions is a premiere, lifetime access Physician only program that is helping Physicians get home with today's work done. All the proven tools, support and community you need to create time for your life outside of medicine.

Learn more at https://www.chartingcoach.ca

**** Enjoying this podcast? Please share it with someone who would benefit. Also, don’t forget to hit “follow” so you get all the new episodes as soon as they are released.

**** Come hang out with me on Facebook or Instagram. Follow me @chartingcoach to get more practical tools to help you create sustainable clinical medicine in your life.

**** Questions? Comments? Want to share how this podcast has helped you? Shoot me an email at admin@reachcareercoaching.ca. I would love to hear from you.