Supporting Vulnerable Tenants Out of Arrears: A New Role for Repayment Agreements
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Supporting Vulnerable Tenants Out of Arrears: A New Role for Repayment Agreements
-
Narrated by:
-
By:
About this listen
In this episode of The Social Housing Round Table, Matt Baird is joined by Steven Johnson and Stacey Valentine in a Voicescape sponsored session for a powerful conversation on how housing providers can better support vulnerable tenants facing arrears. This session explores how behavioural insights, smarter communication, and data-led interventions can help build trust and achieve sustainable repayment outcomes—without losing the human touch.
If you’re looking to balance compliance with compassion, this episode is essential listening.
Big thank you to Case Management Solutions Group Ltd and Alertacall Ltd for sponsoring The Social Housing Round Table, without them, none of this would be possible.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.