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Sunny’s Silver Linings

Sunny’s Silver Linings

By: Sunny Kaila
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About this listen

 Sunny’s Silver Linings is a Top MSP Channel Podcast hosted by the CEO of IT By Design, Sunny Kaila. Sunny and his guests cover a wide range of MSP and Talent-based topics, including MSP services, cybersecurity, customer service, and strategies to achieve growth and success in the channel. Listen now to take your business to the next level!

https://hubs.ly/Q02DrxnQ0Sunny's Silver Linings 2024 Economics Leadership Management & Leadership
Episodes
  • From Break-Fix to Boardroom: Chris Day's Blueprint for MSPs

    From Break-Fix to Boardroom: Chris Day's Blueprint for MSPs
    Aug 21 2025

    In this compelling episode, MSP legend Chris Day shares his transformative journey from an IT services entrepreneur to a software visionary who helped solve the industry's biggest documentation problem.

    Join us as we discuss:

    • Why a plumber role is a dangerous posture for an MSP and how to pivot to a strategic advisor.

    • The birth of IT Glue: How solving a core business problem led to a multi-million-dollar software company.

    • The importance of relentless perseverance and why the moment you're ready to quit is often when a miracle happens.

    • How to go from a reactive "break-fix" mindset to building a strategic "growth loop."

    • Navigating the AI revolution and becoming an "AI shepherd" for your clients.

    This is more than a conversation; it's a blueprint for building a high-impact, high-value business. Watch now and discover the keys to unlocking your next step altitude!

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    36 mins
  • Building Community, Automating Impact: The ImmyBot Way with Tara Rummer

    Building Community, Automating Impact: The ImmyBot Way with Tara Rummer
    Jul 24 2025
    What if automation wasn’t about replacing people—but freeing them up to do what matters most? In this episode, Tara Rummer of ImmyBot shares how her team is helping MSPs scale smarter, eliminate revenue leaks, and reclaim valuable time—without losing their human touch. We uncover: The real origin of ImmyBot (from a 20-year-old MSP!) Why automation ≠ AI, and why that distinction matters Fixing revenue leakage through smart PSA integrations How freeing up engineers leads to higher-margin work Community-first growth without a sales team Why trust, culture, and people still matter most Whether you’re scaling an MSP or streamlining your stack, this is a must-listen conversation with someone who’s been in your shoes. Visit ImmyBot: https://immy.bot #MSPCommunity #MSPAutomation #ImmyBot #BuildITLive #PeopleFirstLeadership #TimeFreedom #OperationalExcellence
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    20 mins
  • Ryan Bowman Unfiltered: Cybersecurity, AI & the MSP Advantage

    Ryan Bowman Unfiltered: Cybersecurity, AI & the MSP Advantage
    Jul 17 2025
    In this episode, Ryan Bowman of ThreatLocker joins Sunny Kaila for an insightful conversation on what it takes to defend today’s MSPs from modern cyber threats. From his time in the trenches as an MSP operator to his current work helping partners at ThreatLocker, Ryan shares powerful insights on: Why “Zero Trust” isn’t a buzzword: it’s a necessity How attackers are using AI to rewrite and bypass defenses Why familiar tools, when misused, are the most dangerous What vendors get wrong about AI—and how to stay human-first Plus: How to grow techs into transformational leaders This isn’t a hype session: it’s a wake-up call. Want to stay ahead of the threats and lead with clarity? Don’t miss Ryan live at Build IT LIVE 2025: http://itbd.net/live Subscribe for more unfiltered leadership conversations: Click Here #MSPCybersecurity #ZeroTrust #AIThreats #BuildITLIVE2025 #MSPLeadership #RyanBowman #ThreatLocker #HumanFirstSecurity #MSPStrong
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    23 mins
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