Storytelling: The Heart of Brand Engagement
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Storytelling: The Heart of Brand Engagement
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About this listen
In this conversation, James Warren emphasizes the importance of listening to consumers to understand their true needs and desires. He argues that effective brand differentiation and successful market execution stem from this deep understanding. Furthermore, he highlights the role of storytelling as a fundamental human element that engages customers and enhances brand connection, especially in an era dominated by data and AI.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.