Stinging headlines and reputation damage - counting the real cost of this big fine cover art

Stinging headlines and reputation damage - counting the real cost of this big fine

Stinging headlines and reputation damage - counting the real cost of this big fine

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So, your organisation has just been slapped with a £21m fine by a regulator.

How would you respond?

Would you apologise?

Or would you attempt to draw a line under the issues and show they are in the past?

Click here to read the original article this audio blog was created from.

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