Speak Up with Confidence: Lessons from "The Next Conversation" with Alessandra Zielinski

Episode 4 - October 13, 2025

About This Episode

In this episode, Kelly Dwyer and Alessandra Zielinski discuss the intricacies of communication, particularly in the context of coaching and leadership. They explore themes from Jefferson Fisher's book, 'The Next Conversation,' focusing on assertive voice, confidence, and the challenges of navigating difficult conversations. The conversation highlights the importance of preparation, understanding identity dynamics, and practical strategies for effective communication.

Bios

Alessandra Zielinski is a certified leadership coach with more than 20 years of experience across the private and nonprofit sectors. She helps leaders become more strategic, effective, and sustainable in their work, drawing on a rich global perspective shaped by living and working in seven countries. Alessandra teaches graduate courses on intercultural communication and consulting at American University and holds an MBA from Cornell, an MA in International Relations from Universidad Andina Simón Bolívar, and a BA from the University of Notre Dame.

Kelly Dwyer is an executive coach and facilitator who brings real conversations about growth, leadership, and life to her podcast Life from Within.

Topics & Timestamps

00:00 Intro to Confidence

00:14 What To Expect in this Episode

01:08 The Role of Confidence in Communication

05:54 Preparation for Difficult Conversations

08:27 Navigating Emotions in Conversations

10:57 Choosing Your Timing and the Rule of Three

15:39 Tricky Situations for Assertiveness

19:44 Understanding Defensiveness in Conversations

21:35 Tips and Phrases to Try On

23:25 Resources for Continued Learning

24:39 Thank you - please follow and rate

Resources mentioned in this episode

• The Next Conversation, by Jefferson Fisher: https://www.jeffersonfisher.com/book
• Jefferson Fisher, YouTube: https://www.youtube.com/channel/UCXjnpu6lK0HoUyOMh2ZBwhQ
• Adam Grant article: https://share.google/BHeK1kNIU6aUHWJoH
• Amy Gallo book, Getting Along: How to Work with Anyone (Even Difficult People) https://www.amyegallo.com/getting-along-difficult-people-archetypes
• Alessandra’s website: https://www.alessandrazielinski.com/
• Alessandra LinkedIn: https://www.linkedin.com/in/alessandrazielinski/

Takeaways

• Communication is a lifelong skill that requires continuous improvement.
• Confidence is often a result of taking action, not a prerequisite.
• Assertive voice can be cultivated through specific language choices.
• Recognizing patterns in communication can help address issues effectively.
• Bottling emotions can lead to negative consequences in interpersonal relationships.
• Preparation is key to successful conversations and outcomes.
• Identity dynamics play a significant role in how communication is perceived.

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