Social Value: Beyond Metrics and Into Meaning
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Social Value: Beyond Metrics and Into Meaning
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About this listen
In this episode, Matt Masters sits down with Andrew van Doorn, Chief Executive of HACT, to explore what social value really means in practice, beyond procurement scoring, compliance frameworks, and glossy reporting. Together, they unpack why the sector still struggles with the concept, how organisations can shift from transactional activity to meaningful community impact, and what it takes to embed social value into everyday decision‑making.
Andrew reflects on HACT’s role in shaping national thinking, the evolution of the Social Value Roadmap, and the cultural and leadership shifts required to move from “doing social value” to living it. This conversation challenges assumptions, reframes impact as a long‑term relational endeavour, and offers practical insights for leaders across housing, health, and public services.