A routine repo in a tight Milwaukee alley turned into a life-or-death sprint when Alfredo heard the first gunshot. What followed was a test of instinct, training, and grit: dropping the hook, flooring the truck, calling for help, and surviving a round that tore through his abdomen and missed his spine by a breath. We invited Alfredo to walk us through the moment, the messy aftermath, and the hard-won lessons every tow and recovery pro should carry into the field.

We dig into the details that matter: how complacency sneaks in when you know a city too well, why situational awareness must be a daily discipline, and the small choices that stack up to big outcomes—lighting, angles, spotter coordination, and when to back off. Alfredo is open about fear and focus in those critical seconds, the hospital fight to recover, and the quiet gratitude that followed. He also shares how his company rallied: daily check-ins, a GoFundMe that bridged the gap, and a thoughtful pivot from repossessions to transport while he heals.

There’s more beneath the headline. Detectives quickly linked the suspects—one already tied to another shooting—and recovered the minivan that set the scene. We talk about public misconceptions around repossessions, the pressure operators face when emotions run hot, and the responsibility we all share on the road. For leaders, this is a blueprint for culture: invest in training, mental health support, and flexible roles that keep people safe and employed. For operators, it’s a checklist to reset your routine and keep your head on a swivel. For listeners, it’s a reminder that the person behind the wheel is doing a job most won’t and deserves space and respect.

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