Kameale Terry, CEO of ChargerHelp, joins Hannah Lutz, director of technology and innovation coverage at Automotive News, on the “Shift” podcast. Terry breaks down a major issue for electric vehicle chargers: software failure.

“We just need to understand that these assets that we’re working with are connected devices,” she said. “The same level of rigor and best practices that we see in other industries that use IT, we should be applying that to charging.”

Terry also explains why the charging industry needs more standardization and consumer education.

Michael Berube, Calstart’s new CEO and a former leader at the U.S. Department of Energy, joins Automotive News reporter Molly Boigon on the Shift podcast to talk about how states are filling in the gaps in federal support for the electric vehicle transition.

He explains how stakeholders, including nonprofits and the public sector, can help dealers be prepared to answer frequently asked questions about EVs.

Erin Keating, senior director of economic and industry insights at Cox Automotive, joins Automotive News reporter Laurence Iliff on the “Shift” podcast to explain how the EV tax credit sales drop is more complex than it seems — automakers pulled back on production in anticipation of slumping demand.

“You can’t sell what you don’t have,” she said.

Keating discusses how automakers are courting a more receptive electric vehicle buyer and how the industry can get to price parity with internal combustion engine vehicles.