Say Yes to Saying No
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Say Yes to Saying No
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About this listen
In this week's episode, I start with an apology and talk about a simple, two-letter word. NO.
NO…and the immense punch that it packs. Such a little word. Carrying so much power and import. And so difficult to say sometimes. Saying "no" is definitely an art. One that many of us may take a lifetime to master. But one that every effective communicator must learn to practice at least. It requires preparation, tact, logic, some cost-benefit analysis, dollops of diplomacy, soft skills -- and an emotional intelligence, combined with rational thought that every good communicator needs to master.
Sounds scary? Well, it’s not. Listen on to find out more!
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.