Sales Mindset - From Selling to Serving
Failed to add items
Sorry, we are unable to add the item because your shopping cart is already at capacity.
Add to basket failed.
Please try again later
Add to Wish List failed.
Please try again later
Remove from Wish List failed.
Please try again later
Follow podcast failed
Unfollow podcast failed
Sales Mindset - From Selling to Serving
-
Narrated by:
-
By:
About this listen
In the first of a series all focused on improving sale at your flower shop, Kelsey starts at the foundation of everything. Mindset.
That and your initial customer interaction will start a "sale" off on the right foot. Kelsey shares her own greeting process and three mindset checks to run through:
- I am mentally ready to serve this customer my best
- I am physically ready to serve this customer my best.
- I have gathered information about this customer to serve them best.
No reviews yet
In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.