Safety First: Preventing Violence in the Workplace
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About this listen
Episode Notes:
- Overview of workplace violence in healthcare and why prevention is urgent
- Types of violence: verbal abuse, harassment, intimidation, physical assault
- Importance of strong, confidential reporting systems to reduce underreporting
- Leadership’s role in transparency, communication, and building trust
- Impact of annual de-escalation and conflict-management training
- Evidence-based practices: data analysis, high-risk unit identification, staffing adjustments
- Using root cause analysis and continuous-improvement cycles for prevention
- Learning organizations: reflective cultures that adapt and evolve
- Bias considerations: resource disparities, Western-centric assumptions, unequal protection among staff
- Practical steps: confidential reporting, annual training, data tracking, learning culture, outcome measurement
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