This paper explores how complex systems not only fail, but succeed, and provides 9 ways that we can move beyond simplistic notions of system failure due to 'human error'.

Ref: Woods, D. D., & Cook, R. I. (2002). Nine steps to move forward from error. Cognition, technology & work, 4(2), 137-144.

More research at SafetyInsights.Org

Intro/Output "Dark Synth Wave" by ElephantGreen (PixaBay.com)

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'Safety Culture' is treated by some as the holy grail of organisational safety concepts: valourised and promoted uncritically.

But should we, or even can we, analyse 'safety culture' in investigations?

More research at SafetyInsights.Org

Intro/Output "Dark Synth Wave" by ElephantGreen (PixaBay.com)

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What do we mean when we say 'human error'? Do you mean as a cause, event, or harm?

And does error language more broadly mask more underpinning human variability, and increase the risk of blame?

Sources:

1. Hollnagel, E. (2007). Human error: Trick or treat. Handbook of applied cognition, 219-238.

2. Read, G. J., Shorrock, S., Walker, G. H., & Salmon, P. M. (2021). State of science: evolving perspectives on ‘human error’. Ergonomics, 64(9), 1091-1114.

More research at SafetyInsights.Org

Intro/Output "Dark Synth Wave" by ElephantGreen (PixaBay.com)

Make sure to subscribe to Safe As on Spotify/Apple, and if you find it useful then please help share the news, and leave a rating and review on your podcast app.

I also have a Safe As LinkedIn group if you want to stay up to date on releases.