In Episode 78, I sit down with Fiona Vines, Chief Inclusion & Wellbeing Officer at BT Group, to trace her unexpected path from banking to HR to leading inclusion across mining and telecoms. I explore with Fiona why diversity alone doesn’t deliver performance without real inclusion embedded in the work, the worker, and the workplace. We connect inclusion to strategic workforce planning—from customer empathy and accessibility to risk, safety, and measurable outcomes. Fiona shares lessons from BHP’s gender balance journey, why leaders must pull (not just be pushed), and how policies like shared parental leave change workforce modelling and capability planning. We dig into job design, “greedy jobs,” and how AI and flexible models can unlock talent without sacrificing performance. It’s a practical, leader-first conversation on turning inclusion from an HR mantra into a core business system.

In Episode 77, I sit down with Elena Magrini and Alison Ettridge from Lightcast to explore how a risk-based approach to Strategic Workforce Planning can transform how organizations think about their people. We unpack the forces reshaping today’s labour market — from geopolitics and economic uncertainty to the accelerating impact of AI — and look at why workforce risk is now firmly a board-level conversation.

Alison and Elena share how Lightcast is helping organizations quantify and prioritise risk using labour-market intelligence, and why aligning internal and external data is the foundation for smart, forward-looking decisions. We also discuss the importance of scenario planning, the convergence of SWP, talent intelligence and analytics, and how skills, roles and tasks are evolving faster than ever.

If you’re rethinking how to manage uncertainty and prepare your workforce for what’s next, this one’s for you.

Episode 76 – From Crew Rosters to Strategic Flight Paths: American Airlines’ SWP Evolution

In this episode I sit down with Kipp Stoneman, Managing Director of Customer & Operations Strategy and Performance Analytics at American Airlines. Kipp shares how a career that began in revenue management led him into the world of pilot and flight-attendant planning—and ultimately to driving one of the industry’s most sophisticated strategic workforce planning transformations.

We explore lessons from American’s shift from short-term head-count planning to fully optimised SWP, the operational and financial stakes of pilot training (think simulators, instructors, even five-minute schedule tweaks), and why trust in the numbers is everything. Kipp also reflects on insights from our Sydney SWP Conference and what’s next as AI and scenario-driven modelling reshape the airline’s future workforce.