簡化管理系統救績效 S4E38
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別讓工具成為效率的枷鎖:為什麼「簡化」管理系統(MOS)是現代企業的必修課?引言:被數據淹沒的生產現場在追求精準管理的時代,許多生產現場卻陷入了一種詭譎的悖論:管理者與一線員工的智慧,正被消磨在瑣碎的試算表格子裡。他們埋頭於填寫冗長的表單、校對多層級的儀表板,卻無暇抬頭解決真正的營運問題。這曾是客製化金屬組件製造商 Summit Fabrication 的真實寫照。當管理系統(MOS)演變成一疊疊厚重的報告與無止盡的數位迷宮,工具便不再是輔助,而成了束縛。我們必須銘記:管理工具存在的唯一價值是「賦能」,而非創造更多的行政廢言。核心觀點一:行政負擔是參與感的頭號殺手當管理工具過於複雜時,資訊的透明度反而會下降,取而代之的是「管理疲勞」。過度的數據收集讓一線同仁感到窒息,導致他們與營運目標脫節。一旦數據填寫被視為一項繁重的行政差事,而非改進的武器,團隊的參與感將迅速瓦解。
Resources:
The Continuous Improvement Lab: https://www.karassinnovations.com/blog
Books: Shift Happens - How To Lead with Purpose and Discipline Every Day: https://a.co/d/0JZ8auW; Culture by Design, Power by Discipline- Volume 1: https://a.co/d/7v5fy4f; Culture by Design, Power by Discipline- Volume 2: https://a.co/d/40yArAb
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