S2 E474: Encore Episode - Make your customer the star of the show
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S2 E474: Encore Episode - Make your customer the star of the show
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About this listen
In today’s “experience economy,” perhaps the most important aspect is the connection you have with your customers. In today’s episode, Scott reminds us we should make our customers the star of our organization’s “show” — and gives three specific ways we can make that happen.
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