S1E12: Adrian Swinscoe on Leading From The Edge
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S1E12: Adrian Swinscoe on Leading From The Edge
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About this listen
Are you creating your own best practices or following others in your industry? In today’s episode, Andy uncovers customer service insights with Adrian Swinscoe, customer service advisor and author. They discuss the importance of paying attention to the edges and identify the one vital ingredient to a bigQUEST: bravery to try something new and embrace the possibility of failure. For more information on the bigQUEST Framework, find us at bigQUEST.com.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.