S1E11 - S1E11 - AOCS - Keeping customers coming back cover art

S1E11 - S1E11 - AOCS - Keeping customers coming back

S1E11 - S1E11 - AOCS - Keeping customers coming back

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AOCS S1E11 - Keeping customers coming back

Whose job is it to keep customers coming back?

  • Why is it Customer Service’s job to keep customers coming back?
  • Why does it make a difference to have customers return?

Story - Car Smogged Story - Daughter car repair What about non-paying customers?  Why should I worry about having them come back? Story - when everyone notified that I was hired, a cheer Story - Introduced on campus, people knew exactly who I was without even my last name.

Find out more at http://actsofcustomerservice.com

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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.