S12 Ep9: GM Lost $10 Billion on AI, IBM Failed, Babylon Collapsed: What They Did Wrong
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S12 Ep9: GM Lost $10 Billion on AI, IBM Failed, Babylon Collapsed: What They Did Wrong
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About this listen
$15B in AI disasters decoded. GM's Cruise, Babylon Health, IBM Watson failures reveal why human-centered transformation wins. Expert roundtable with billion-dollar insights.
What do GM's $10 billion Cruise failure, Babylon Health's $4.2B collapse, and IBM Watson's healthcare retreat have in common? They prove that technology without human strategy is a recipe for disaster.
Ex-IBM Futurist Nat Schooler hosts an explosive roundtable with two transformation heavyweights:
Katz Kiely - 20+ years driving human-centered transformation for UN, BBC, GSK. TEDx/SXSW speaker who built the world's first open innovation platform and learned the hard truth: technology alone never drives change—people do.
Steven J Manning - Billion-dollar business builder who's seen both sides of the AI hype cycle.
This Episode Exposes:
• GM's $10B autonomous vehicle disaster ($5B lost 2018-2022)
• Babylon Health's $4.2B AI healthcare implosion
• IBM Watson's quiet retreat after massive overpromise
• Klarna's AI customer service catastrophe
• The human innovation framework that prevents these failures
Perfect For:
Executives and business leaders (35-55) navigating digital transformation pressure. Learn to protect your career decisions and drive real innovation without falling into the AI hype trap.
Episode Chapters:
00:00 - The $15B AI Disaster Landscape
03:42 - GM Cruise: Anatomy of a $10B Failure
08:15 - Babylon Health's Healthcare AI Collapse
12:30 - IBM Watson's Healthcare Retreat
17:45 - Klarna's AI Customer Service Disaster
21:20 - Human Innovation Framework with Katz Kiely
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