On July 19, 2024, a misconfigured file sent as part of an update to the Falcon Sensor suite by CrowdStrike caused service outages worldwide. Liam Westley talks about his experiences executing the incident management plan at his company that day—even though his company did not use the software! Liam talks about dealing with the regulatory requirements of a finance company as part of incident planning, and how the software and services supply chain can lead to outages because those companies are affected. A great story about the day of the incident and the improvements in planning and resiliency that followed!

Links

• CrowdStrike Incident Timeline
• Azure Front Door

Recorded October 29, 2025

What does it take to be ready to deploy M365 Copilot in your organization? Richard talks to Nikki Chapple about her latest incarnation of the M365 Copilot Readiness Checklist, working step-by-step to bring M365 Copilot into the organization without causing data leak issues. Nikki discusses utilizing existing tools to accurately identify sensitive data, archiving outdated information, and monitoring data usage by both users and agents - allowing you to detect issues before they escalate. The conversation also delves into the process of identifying issues, discussing policy changes, and how to communicate those changes so that people can take advantage of the power of these new tools without feeling threatened. It's a journey!

Links

• Microsoft Purview
• SharePoint Advanced Management
• Defender for Cloud Apps
• Restricted SharePoint Search
• Microsoft 365 Archive
• SharePoint Restricted Content Discovery
• Data Security Posture Management for AI
• Nikki's Readiness Checklist
• M365 Copilot Oversharing Blueprint
• Microsoft Purview Secure by Default Blueprint
• Prevent Data Leaks to Shadow AI Blueprint

Recorded November 7, 2025

The seasonal gift show is back - Joey Snow and Rick Claus bring their lists of great gifts for sysadmins. You know they're impossible to buy for, so we are making it easier for you with a range of prices and seriousness for your favorite sysadmin. Useful gadgets, upgrades to older devices, and some fun stuff that reminds the sysadmins in your life that you get their struggles. Share this show and toy list with everyone you know who struggles to find the right thing!

Links

• USB Tester
• Battery Daddy
• USB Air Duster
• Smart Soldering Iron
• Pro Tech Go Toolkit
• Effing Candle Co
• Dumpster Fire Pencil Holder
• NES Cartridge Hard Drive Enclosure
• PicoKVM
• CO2 Meter
• Wireless Headphones
• Digital Photo Frame
• Super-Knips with Lead Catcher
• Inkplate 6COLOR
• Insta360 Link 2
• Home Assistant Voice
• Throw Throw Burrito
• Bose Ultra Open Earbuds
• Ubiquiti Cloud Gateway Fiber

Recorded October 30, 2025