Reviews and Ratings or maybe both? - Episode 37
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Reviews and Ratings or maybe both? - Episode 37
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About this listen
As someone who wheels through towns, museums, cafés and festivals, I have learned that the little details often make the biggest difference. A smooth ramp, a low counter, a staff member who greets you with a genuine smile and these are the moments that turn a visit from merely tolerable to truly welcoming.
Yet when we look at most booking sites we are met with rows of stars, a tidy numeric shorthand that promises to tell us everything we need to know. In my experience, those stars are useful for a quick glance, but they rarely reveal whether a venue has thought about the full range of needs that a wheelchair user, a person with a visual impairment or a parent with a stroller might have.
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In the spirit of reconciliation, Audible acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.