Retention in focus: Sustaining Canada’s auto care industry
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Retention in focus: Sustaining Canada’s auto care industry
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About this listen
In this episode of Curbside Chat, host Lorraine Sommerfeld sits down with Chris Kinghorn, vice president of digital and sales enablement at UAP Inc., and Paul Prochilo, CEO of Simplicity Car Care. Together, they explore strategies for improving retention in Canada’s auto care sector, from empowering employees through digital transformation to fostering strong workplace cultures. Listeners will gain practical insights on reducing turnover, strengthening engagement, and building long-term career pathways that support both business growth and industry sustainability.
Thank you to our sponsors for their continuous support:
Agility Auto Parts
Auto Value Parts Stores
BASF
Bumper to Bumper
Castrol Wakefield Canada Inc.
Delphi
DRiV
First Brands Group
Lordco Auto Parts
MANN+HUMMEL
Mevotech
WORLDPAC
Join Lorraine Sommerfeld, host of the Curbside Chat vodcast series, giving sector professionals a forum to talk about the issues important to the Canadian auto care industry with the people who make things happen!